SDK bug causing elevated capturing of exceptions
Resolved

This incident has been resolved.

Mon, Oct 6, 2025, 04:14 PM
(1 month ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Mon, Oct 6, 2025, 04:14 PM

Monitoring

We have confirmed that the fix has resolved the issue in the latest version of the SDK.

Exceptions caught as a result of the bug in our SDK will not contribute towards your usage.

Fri, Oct 3, 2025, 10:27 PM(2 days earlier)

Monitoring

A fix has been released and we are now monitoring the situation.

If required, the latest posthog-js version can be found at https://github.com/PostHog/posthog-js/releases/tag/posthog-js%401.270.1 or https://www.npmjs.com/package/posthog-js/v/1.270.1

Fri, Oct 3, 2025, 05:04 PM(5 hours earlier)

Identified

We've identified a bug in a recently shipped version of our javascript web SDK, around our surveys product. This seems to have had minimal impact on user site functionality, but is resulting in hugely inflated rates of exception capture for teams using our error tracking product. We're currently working to release a fix, and identifying impacted users to refund any exceptions captured as a result of this error.

If you see elevated rates of exceptions captured with:Type: TypeErrorMessage: e.persistence.isDisabled is not a function

and are billed for these exceptions, please contact support, with product are "Error Tracking".

Fri, Oct 3, 2025, 04:33 PM(30 minutes earlier)