Affected components
Updates
Resolved
We have identified and resolved the issue. All delayed session recordings have been successfully ingested now. No data has been lost.
Mon, Nov 10, 2025, 03:18 PM
Identified
We have partially mitigated the issue and Session Replay ingestion is catching up. Some recordings are still delayed by up to one hour while we're working on the remainder of this issue.
Mon, Nov 10, 2025, 02:40 PM(37 minutes earlier)
Identified
We have identified the issue and are working on mitigation. No data is lost but Session Replay ingestion is delayed by around 30 minutes
Mon, Nov 10, 2025, 12:59 PM(1 hour earlier)
Investigating
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Mon, Nov 10, 2025, 12:43 PM(15 minutes earlier)