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We're currently investigating reports that the Google Ads keyword_stats and landing_page_stats schemas are failing to sync.

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We've identified the cause of this issue, and are implementing a fix now.

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We've released a fix for this - affected Google Ads tables will catch up automatically at their next scheduled sync, or you can trigger a refresh manually to update the tables sooner.

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There's a delay in processing warehouse sources imports - we've identified the issue and have applied a fix. Now monitoring the backlog - there is no data loss

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Warehouse sources backlog has been processed

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The PostHog app is failing to load for some customers. We're investigating this now.

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We've implemented a fix and PostHog is now loading. We're continuing to monitor.

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PostHog has been loading fine after the fix and everything is back to normal.

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Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.

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A fix has been implemented and deployed. The issue has resolved and we are continuing to monitor the situation.

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Weโ€™ve rolled back the deployment which caused the issue and query failures have returned to normal levels.

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Weโ€™ve identified processing delays in the log ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

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We temporarily experienced some ingestion delays for logs in the EU cloud region, caused by updates we were applying to our ingestion pipeline. We paused these updates and log ingestion has resumed to normal latencies.

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Problem has been identified and a fix is being rolled out

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Issue has been fixed

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Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). We have mitigated the issue and are continuing to monitor.

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Failures and timeouts due to load have been mitigated, and we are working on improvements to prevent this from happening again.

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Some of our data warehouse sources (including Google Ads, Google Sheets, Google Search Console, Google Analytics, Salesforce, Hubspot, TikTok and Bing) are currently failing to sync. We're currently investigating. Syncs started failing at ~2230 UTC 9th September.

\n"},{"id":"01M257MR97AQBQ1XM93M7NY27Q","published_at":"2026-09-10T08:41:11.271Z","status":"monitoring","message_html":"

We've identified the cause and implemented a fix. Warehouse sources that failed to sync will catch up on their next scheduled run. A manual sync can be triggered to refresh data for affected sources sooner.

\n"},{"id":"01M25F9BGSKZ6WYJWZQ2BNWBN5","published_at":"2026-09-10T10:54:46.319Z","status":"resolved","message_html":"

This incident has been resolved. Any warehouse sources that failed to sync will catch up on their next scheduled run. A manual sync can be triggered to refresh data for affected sources sooner.

\n"}]},{"id":"01M239XQDNR7860A3QXTDJ9HZ1","name":"Workflows: Email sending currently delayed","status":"resolved","published_at":"2026-09-09T14:42:33.524Z","affected_components":[{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-09-09T14:42:33.524Z","end_at":"2026-09-09T15:58:17.714Z"},{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-09-09T16:21:08.095Z","end_at":"2026-09-09T17:16:58.113Z"}],"updates":[{"id":"01M239XQDNRCE08KJS1R8ZY2KR","published_at":"2026-09-09T14:42:33.524Z","status":"investigating","message_html":"

Email sending is currently delayed. We are investigating the issue. No data is lost.

\n"},{"id":"01M23AZFYX2HZRZM8SK9Y7EEJQ","published_at":"2026-09-09T15:01:00.039Z","status":"identified","message_html":"

We found the culprit which turns out to be a poison pill entry in our email queue which blocks the queue from proceeding. We are taking steps to resolve this issue.

\n"},{"id":"01M23BN7A75PYVJCWNAY4TFN2R","published_at":"2026-09-09T15:12:52.093Z","status":"monitoring","message_html":"

We fixed the underlying issue and email sending is proceeding normally again. Emails will be delayed. We are monitoring the fix and taking action to avoid a poison pill like this to happen again.

\n"},{"id":"01M23E8D203PVRDKDGW46F0N6Y","published_at":"2026-09-09T15:58:17.714Z","status":"resolved","message_html":"

Whilst the temporary fix worked we have meanwhile taken action and hardened our systems so this kind of poison pill problem can't happen again. The email queue will drain and some emails will arrive later but no data was lost.

\n"},{"id":"01M23FJ7A5C1A3NHR4DFGJZ6PR","published_at":"2026-09-09T16:21:08Z","status":"monitoring","message_html":"

We're still working through the backlog of emails - we're monitoring and will update this incident once we've caught up. You can monitor progress of individual workflows from the 'invocations' tab of the workflow in PostHog - delayed runs will transition from 'Running' to 'Succeeded' once complete.

\n"},{"id":"01M23JRETBNBAA9J2ZZG4ZQCDP","published_at":"2026-09-09T17:16:58.113Z","status":"resolved","message_html":"

We've caught up on all Workflow emails.

\n"}]},{"id":"01M232EV5A3BYNR7VGSCCWRT4K","name":"Insights alerts are not being triggered","status":"resolved","published_at":"2026-09-09T12:32:05.801Z","affected_components":[{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-09-09T05:49:00Z","end_at":"2026-09-09T23:06:46.856Z"}],"updates":[{"id":"01M232EV5AJ6TGDRFTSRVB7EJ6","published_at":"2026-09-09T12:32:05.801Z","status":"investigating","message_html":"

Alerts on insights are not being sent, the team is investigating

\n"},{"id":"01M234NC40T8EXAXJD4KW4TCXV","published_at":"2026-09-09T13:10:36.964Z","status":"identified","message_html":"

Weโ€™ve identified that the EU insight alert scheduler is getting overloaded by an unbounded batch of due alerts, which can cause scheduler runs to time out and prevent new alert checks from being scheduled.

\n

We have a mitigation ready in PR #97378. This is intended to let the EU cluster drain the backlog gradually once deployed.

\n"},{"id":"01M23C4BJ79ZPSRFPQ3T6ZGQBA","published_at":"2026-09-09T15:21:07.971Z","status":"monitoring","message_html":"

The fix to unblock the backlog is now deployed and in-progress. We're continuing to monitor the issue.

\n"},{"id":"01M23RFJX440RC6FZR715Y6EV1","published_at":"2026-09-09T18:56:58.847Z","status":"monitoring","message_html":"

All but a handful of alerts are caught up. We're working to get those alerts processed now and continuing to monitor. For almost all customers there should be no impact at this time.

\n"},{"id":"01M246RZMFBDC44XD76FN90BTC","published_at":"2026-09-09T23:06:46.856Z","status":"resolved","message_html":"

The fix has been fully deployed, and alerts on insights are back to normal.

\n"}]},{"id":"01M20661MKT0FCSXVD8M53WTFG","name":"Realtime destinations: delivery issues","status":"resolved","published_at":"2026-09-08T09:39:28.53Z","affected_components":[{"component_id":"01K71VKZT25W0ZBSHYC434DCBS","component_name":"Destination Delivery (realtime)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-09-08T09:39:28.53Z","end_at":"2026-09-08T12:19:37.873Z"},{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-09-08T09:39:28.53Z","end_at":"2026-09-08T12:19:37.873Z"}],"updates":[{"id":"01M20661MK7TR79VH1FSK1S4RP","published_at":"2026-09-08T09:39:28.53Z","status":"identified","message_html":"

A breaking change in our HogVM caused some destinations to fail. We currently identified the issue and preparing a fix to mitigate the issue.

\n"},{"id":"01M209FTV1FRSR86ED5BP6V0AB","published_at":"2026-09-08T10:37:15.028Z","status":"monitoring","message_html":"

We've identified the root cause: a recent change to Hog function validation was stricter than intended and caused some valid destinations and transformations to fail. When this happens, matching events aren't forwarded to the destination and those deliveries can't be replayed - the events themselves remain safely in PostHog, but the forwarding for the affected window is lost.

\n

Only a very small number of customers were affected. We've pulled the complete lists of impacted teams and functions in EU and US to start outbound communication.

\n

A fix has been merged that restores the previous behaviour and stops new failures once deployed. We're also scoping a longer-term mechanism to make this class of failure recoverable in the future.

\n"},{"id":"01M20FB9PMD47XZ78VE5P7YQ82","published_at":"2026-09-08T12:19:37.873Z","status":"resolved","message_html":"

The issue was fixed and everything is back to normal. The impacted customers will be informed.

\n"}]},{"id":"01M1HBRVMEF6GMPZ38QHQKVNKK","name":"PostHog AI, PostHog Desktop, Cloud Agents: elevated API error rates","status":"resolved","published_at":"2026-09-02T15:28:31.373Z","affected_components":[{"component_id":"01KQWFFDJ9SVRH1JY4JH76BAX9","component_name":"Cloud AI Agents","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-09-02T15:28:31.373Z","end_at":"2026-09-02T16:32:00.044Z"},{"component_id":"01KQWFFDJ9TD3ZXKJX09VFDNK6","component_name":"Cloud AI Agents","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-09-02T15:28:31.373Z","end_at":"2026-09-02T16:32:00.044Z"}],"updates":[{"id":"01M1HBRVMEV6GYWZTBDVGPYNN5","published_at":"2026-09-02T15:28:31.373Z","status":"investigating","message_html":"

Weโ€™re investigating elevated API error rates impacting PostHog AI, PostHog Desktop and Cloud Agents.

\n"},{"id":"01M1HCPK31YQF83552GZE11Z44","published_at":"2026-09-02T15:44:45.72Z","status":"monitoring","message_html":"

A fix has been implemented and deployed. We are actively monitoring for updates.

\n"},{"id":"01M1HFD2ZHMH1SPZRCDFT3BYW6","published_at":"2026-09-02T16:32:00.044Z","status":"resolved","message_html":"

Traffic has resumed back to normal.

\n"}]},{"id":"01M1GGTPFX4E9CQ69TD9NJJ6DN","name":"Application: elevated Scout API error rates","status":"resolved","published_at":"2026-09-02T07:37:40.092Z","affected_components":[{"component_id":"01KQWFFDJ9SVRH1JY4JH76BAX9","component_name":"Cloud AI Agents","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-09-02T07:37:40.092Z","end_at":"2026-09-02T08:51:49.646Z"},{"component_id":"01KQWFFDJ9TD3ZXKJX09VFDNK6","component_name":"Cloud AI Agents","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-09-02T07:37:40.092Z","end_at":"2026-09-02T08:51:49.646Z"}],"updates":[{"id":"01M1GGTPFX6VH21YY4Y6QP0ADF","published_at":"2026-09-02T07:37:40.092Z","status":"investigating","message_html":"

Weโ€™re investigating elevated Scout API error rates impacting parts of the application.

\n"},{"id":"01M1GJQ2H22RSGZZNH1TE95R7N","published_at":"2026-09-02T08:10:38.563Z","status":"identified","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"},{"id":"01M1GK0HRRSXYR4VQ2AJECNJ26","published_at":"2026-09-02T08:15:49.076Z","status":"monitoring","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"},{"id":"01M1GN2FPTSK6BFEHXGYNDNVHS","published_at":"2026-09-02T08:51:49.646Z","status":"resolved","message_html":"

We identified and reverted the PR that triggered elevated API errors in Scouts.

\n"}]},{"id":"01M1F1ZP0X89Y89ZPY5T84S6MS","name":"Session Replay Outage","status":"resolved","published_at":"2026-09-01T17:59:00.38Z","affected_components":[],"updates":[{"id":"01M1F1ZP0XB6YD0VN2KTXM6CEZ","published_at":"2026-09-01T17:59:00.38Z","status":"investigating","message_html":"

Due to networking issues we are currently unable to serve requests for Session Replay recording data. We have identified the issue and a fix is being implemented.

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A fix has been deployed and Session Replay playback has been restored. No loss of data occurred as a result of this incident.

\n"}]},{"id":"01M1D42KXHW65KYJKAXAB26FJK","name":"Analytics: query timeouts/failures","status":"resolved","published_at":"2026-08-31T23:57:04.816Z","affected_components":[],"updates":[{"id":"01M1D42KXHB35E1TQG58KP3GPH","published_at":"2026-08-31T23:57:04.816Z","status":"investigating","message_html":"

Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.

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We've load-shed the traffic spikes and the latency has come down and the errors have decreased. Still investigating the potential culprits of the spike in the first place.

\n"},{"id":"01M1G2TJYAXWTAZK4WPV822KTQ","published_at":"2026-09-02T03:32:56.444Z","status":"resolved","message_html":"

Queries have returned to normal. We have identified the cause and are working on a fix to prevent the issue from occurring again.

\n"}]},{"id":"01M0W3NNFB16SW2NEKQN6K0RR1","name":"Application: partial outage","status":"resolved","published_at":"2026-08-25T09:22:55.081Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-25T09:22:55.081Z","end_at":"2026-08-25T10:02:05.566Z"},{"component_id":"01KQWFFDJ9TD3ZXKJX09VFDNK6","component_name":"Cloud AI Agents","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-25T09:22:55.081Z","end_at":"2026-08-25T10:02:05.566Z"}],"updates":[{"id":"01M0W3NNFB6Q0KEN294KSWWRVM","published_at":"2026-08-25T09:22:55.081Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01M0W5XCTEFPCYSFC6E643SE2E","published_at":"2026-08-25T10:02:05.566Z","status":"monitoring","message_html":"

Weโ€™re have investigated an issue causing parts of the product to be inaccessible. Some users have seen errors loading specific pages or actions.

\n

The issue is resolved now and we're monitoring.

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We've been monitoring the situation and everything is working fine again.

\n"}]},{"id":"01M0G9QQWPCFA3VMMWQDWFZVZR","name":"Application: partial outage","status":"resolved","published_at":"2026-08-20T19:18:01.365Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-20T19:30:20.109Z","end_at":"2026-08-20T19:33:29.314Z"}],"updates":[{"id":"01M0G9QQWPW6YQMTMB9CW3DPYA","published_at":"2026-08-20T19:18:01.365Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01M0GAE9844N3GS2MXNBXAJSV0","published_at":"2026-08-20T19:30:20.105Z","status":"monitoring","message_html":"

The issue is resolving and we are continuing to monitor the situation.

\n"},{"id":"01M0GAM219ACWVWSJ6A18FN98E","published_at":"2026-08-20T19:33:29.314Z","status":"resolved","message_html":"

The incident has been resolved

\n"}]},{"id":"01M0FYQEQP9W928856DPRCS24F","name":"MCP: elevated API error rates","status":"resolved","published_at":"2026-08-20T16:05:37.653Z","affected_components":[{"component_id":"01KQWFFDJ95FZQGDDZY23W163K","component_name":"MCP Server","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-08-20T16:05:37.653Z","end_at":"2026-08-20T16:55:10.164Z"},{"component_id":"01KQWFFDJ9V89BHM3EQXVNKKFA","component_name":"MCP Server","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-20T16:05:37.653Z","end_at":"2026-08-20T16:55:10.164Z"}],"updates":[{"id":"01M0FYQEQPYVZCH88Q18685WAJ","published_at":"2026-08-20T16:05:37.653Z","status":"investigating","message_html":"

Weโ€™re investigating elevated MCP error rates impacting parts of the application.

\n"},{"id":"01M0G1J5GYDB4ZPW0QPZ3DK3QH","published_at":"2026-08-20T16:55:10.164Z","status":"resolved","message_html":"

The MCP server operated normally throughout, and the elevated error rate was due to rate-limit responses to a few projects with unusually high request volume.

\n"}]},{"id":"01M0DT3PNP6RKBT3RE5E27JVJF","name":"Application: elevated API error rates in US region","status":"resolved","published_at":"2026-08-19T20:06:27.253Z","affected_components":[],"updates":[{"id":"01M0DT3PNPMC3M24CYBJGT3ANP","published_at":"2026-08-19T20:06:27.253Z","status":"investigating","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"},{"id":"01M0DT7XZH9JD2WEVT3XHX36W7","published_at":"2026-08-19T20:08:45.832Z","status":"identified","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"},{"id":"01M0DTAEP9X184D7T9BG20MF58","published_at":"2026-08-19T20:10:08.517Z","status":"monitoring","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"},{"id":"01M0DXTKVTV406YJYHX8V32AKD","published_at":"2026-08-19T21:11:23.82Z","status":"resolved","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"}]},{"id":"01M0B9CNR2BZ2HCEGN9MYY2QZ2","name":"Workflows: email sending failing in certain workflows","status":"resolved","published_at":"2026-08-18T20:35:46.562Z","affected_components":[{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-08-18T20:35:46.562Z","end_at":"2026-08-18T21:53:54.016Z"},{"component_id":"01KPT1T2HGQ2E8X5TBTTWR4NEV","component_name":"Workflows","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-08-18T20:35:46.562Z","end_at":"2026-08-18T21:53:54.016Z"}],"updates":[{"id":"01M0B9CNR24ZZ48M94ABMVJQQP","published_at":"2026-08-18T20:35:46.562Z","status":"investigating","message_html":"

We're seeing an increased email failures in certain workflows in both regions.

\n"},{"id":"01M0BA6WSSRE1E8V3D49Y9VRK1","published_at":"2026-08-18T20:50:05.787Z","status":"identified","message_html":"

We have identified the cause of the email sending failures affecting some workflows. A fix is in review, and we will update this page once it is rolled out.

\n"},{"id":"01M0BD7J83QJ39MEYF903PY5R2","published_at":"2026-08-18T21:42:53.462Z","status":"monitoring","message_html":"

We have deployed a fix and are monitoring recovery. Affected workflows resume sending automatically, with no action needed. Emails that failed during the incident were not sent automatically. We are preparing a way to rerun the affected runs and will contact the affected customers directly.

\n"},{"id":"01M0BDVQA3NGJZXHT80RV4N93E","published_at":"2026-08-18T21:53:54.016Z","status":"resolved","message_html":"

The fix is deployed and email sending is back to normal in both regions. We will reach out to affected customers about a rerun of the emails that failed during the incident.

\n"}]},{"id":"01M089KYT5AWNBAJWF45W1422Z","name":"Application: partial outage","status":"resolved","published_at":"2026-08-17T16:42:01.924Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-08-17T16:58:09.726Z","end_at":"2026-08-17T17:19:22.351Z"}],"updates":[{"id":"01M089KYT58P1M2EHKK6WECW8D","published_at":"2026-08-17T16:42:01.924Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01M08A5FG4CMRHNJ9APQ71PCCN","published_at":"2026-08-17T16:51:36.114Z","status":"identified","message_html":"

We have identified the issue and are rolling out a fix

\n"},{"id":"01M08ADTD9FYQWN93EPG3YE5R6","published_at":"2026-08-17T16:56:09.432Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01M08AHFWM24GN3Y4T6TRN0EVW","published_at":"2026-08-17T16:58:09.726Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01M08BRANWQZ7RGHDJ8MYKXYDN","published_at":"2026-08-17T17:19:22.351Z","status":"monitoring","message_html":"

The issue has been resolved, and service has returned to normal. We will continue monitoring as part of our standard post-incident process.

\n"},{"id":"01M08EDGPG3Q7YE3VC3YYY4ESE","published_at":"2026-08-17T18:05:53.792Z","status":"resolved","message_html":"

The incident has been resolved

\n"}]},{"id":"01M07ZBN3834QHCHE4YNFTHSA2","name":"Application: elevated cloud tasks failures","status":"resolved","published_at":"2026-08-17T13:42:44.071Z","affected_components":[{"component_id":"01KQWFFDJ9SVRH1JY4JH76BAX9","component_name":"Cloud AI Agents","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-08-17T13:42:44.071Z","end_at":"2026-08-17T14:57:29.672Z"},{"component_id":"01KQWFFDJ9TD3ZXKJX09VFDNK6","component_name":"Cloud AI Agents","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-17T13:42:44.071Z","end_at":"2026-08-17T14:57:29.672Z"},{"component_id":"01KTBR9CJB83GXQW8GEZ1511T9","component_name":"01KTBR9CJB83GXQW8GEZ1511T9","group_name":"","status":"degraded_performance","start_at":"2026-08-17T13:42:44.071Z","end_at":"2026-08-17T14:57:29.672Z"},{"component_id":"01KTBR9CJBJ1KT2MSHVWCBNJ6Q","component_name":"01KTBR9CJBJ1KT2MSHVWCBNJ6Q","group_name":"","status":"degraded_performance","start_at":"2026-08-17T13:42:44.071Z","end_at":"2026-08-17T14:57:29.672Z"}],"updates":[{"id":"01M07ZBN38KKGFAEF14JBA175G","published_at":"2026-08-17T13:42:44.071Z","status":"investigating","message_html":"

Weโ€™re investigating elevated errors in creating cloud tasks

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Cloud tasks are now recovering and creation is healthy.

\n"}]},{"id":"01KZQVZFKAX68BKANQHZA2HK7M","name":"Agent runs: elevated API error rates","status":"resolved","published_at":"2026-08-11T07:35:48.585Z","affected_components":[{"component_id":"01KQWFFDJ9SVRH1JY4JH76BAX9","component_name":"Cloud AI Agents","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-08-11T07:35:48.585Z","end_at":"2026-08-11T07:55:33.899Z"},{"component_id":"01KQWFFDJ9TD3ZXKJX09VFDNK6","component_name":"Cloud AI Agents","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-08-11T07:35:48.585Z","end_at":"2026-08-11T07:55:33.899Z"},{"component_id":"01KTQC5C6Y19HPGSNJN2RCZFJA","component_name":"01KTQC5C6Y19HPGSNJN2RCZFJA","group_name":"","status":"degraded_performance","start_at":"2026-08-11T07:35:48.585Z","end_at":"2026-08-11T07:55:33.899Z"},{"component_id":"01KTQC5C6Y2R2P18SD3T1W7100","component_name":"01KTQC5C6Y2R2P18SD3T1W7100","group_name":"","status":"degraded_performance","start_at":"2026-08-11T07:35:48.585Z","end_at":"2026-08-11T07:55:33.899Z"}],"updates":[{"id":"01KZQVZFKAF8CEXGX1PH484Y51","published_at":"2026-08-11T07:35:48.585Z","status":"investigating","message_html":"

Weโ€™re investigating elevated API error rates impacting parts of the application.

\n"},{"id":"01KZQX3N2MGCHVKGT7WD03MADC","published_at":"2026-08-11T07:55:33.899Z","status":"resolved","message_html":"

The issue has been resolved and agent cloud tasks are healthy again

\n"}]},{"id":"01KZNQKF8MC2B94H55WJ5A9883","name":"Cannot authenticate PostHog with ChatGPT","status":"resolved","published_at":"2026-08-10T11:40:51.859Z","affected_components":[{"component_id":"01KQWFFDJ95FZQGDDZY23W163K","component_name":"MCP Server","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-08-10T11:40:51.859Z","end_at":"2026-08-11T08:09:36.269Z"},{"component_id":"01KQWFFDJ9V89BHM3EQXVNKKFA","component_name":"MCP Server","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-10T11:40:51.859Z","end_at":"2026-08-11T08:09:36.269Z"}],"updates":[{"id":"01KZNQKF8MDKM5MN6KE0FP6DJE","published_at":"2026-08-10T11:40:51.859Z","status":"investigating","message_html":"

It's not currently possible to authenticate (or re-authenticate) PostHog with ChatGPT/Codex, to add it as a plugin. We are actively investigating this issue and working on a fix.

\n"},{"id":"01KZNYJ8NMXP9AM68EVVZ564EA","published_at":"2026-08-10T13:42:32.423Z","status":"identified","message_html":"

We have identified the cause of this issue and are waiting on deployment of the fix.

\n"},{"id":"01KZQXXBPS2YD6KS3B5RR3R81T","published_at":"2026-08-11T08:09:36.269Z","status":"resolved","message_html":"

The issue was resolved for both ChatGPT and Codex.

\n"}]},{"id":"01KZ6W1CQDAA71NXA4NPZA1TDC","name":"Realtime destinations and workflows: delivery delays","status":"resolved","published_at":"2026-08-04T17:09:45.836Z","affected_components":[{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-04T16:24:00Z","end_at":"2026-08-04T17:39:59.308Z"},{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-08-04T16:24:00Z","end_at":"2026-08-04T17:39:59.308Z"}],"updates":[{"id":"01KZ6W1CQD4YASQC1DDTB1NSHK","published_at":"2026-08-04T16:24:00Z","status":"investigating","message_html":"

We're investigating delays affecting realtime destination delivery and event-triggered workflows. Deliveries and workflow runs are running behind and catching up.

\n"},{"id":"01KZ6WV8SEY9GFKGZXJ57GGM07","published_at":"2026-08-04T17:23:53.795Z","status":"monitoring","message_html":"

Destination deliveries and workflow runs have caught up, and new events are processing at normal speed. We're monitoring before marking this resolved.

\n"},{"id":"01KZ6XRQNS8CMDA25F3VZNGP6P","published_at":"2026-08-04T17:39:59.308Z","status":"resolved","message_html":"

Destination deliveries and workflow runs are caught up and processing normally again.

\n"}]},{"id":"01KZ1S8B62WN6J0VJKGCA3YFVK","name":"Application: partial outage","status":"resolved","published_at":"2026-08-02T17:44:55.745Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-08-02T17:44:55.745Z","end_at":"2026-08-02T18:14:35.943Z"}],"updates":[{"id":"01KZ1S8B621MM1AHX82W0XTKBA","published_at":"2026-08-02T17:44:55.745Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01KZ1T1ED31B2FR3G79K7NDT05","published_at":"2026-08-02T17:58:38.283Z","status":"monitoring","message_html":"

The issue has been identified and we are monitoring recovery

\n"},{"id":"01KZ1TYNKRKZ9930WGM8NXS7A7","published_at":"2026-08-02T18:14:35.943Z","status":"resolved","message_html":"

The issue is resolved

\n"}]},{"id":"01KYAX0CKCVA1W7FGHJSM67F3T","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-07-24T20:27:57.42Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-07-24T20:27:57.42Z","end_at":"2026-07-24T22:00:12.128Z"}],"updates":[{"id":"01KYAX0CKCYR7678FH2ERTTGYF","published_at":"2026-07-24T20:27:57.42Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KYB04SFHAX520Q3M40TCTK92","published_at":"2026-07-24T21:22:47.449Z","status":"monitoring","message_html":"

We believe we have identified the cause of ingestion lag and have moved forward with a fix. The lag has dropped back to normal levels and we're monitoring the situation.

\n"},{"id":"01KYB299HNNRAG7B18ZREDA34T","published_at":"2026-07-24T22:00:12.128Z","status":"resolved","message_html":"

We're now caught up on processing delays and events are being processed normally.

\n"}]},{"id":"01KY6W91MF60A1SA54GDDY9E5D","name":"Realtime destinations: delivery delays","status":"resolved","published_at":"2026-07-23T06:58:14.798Z","affected_components":[{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-07-23T06:58:14.798Z","end_at":"2026-07-23T13:19:52.01Z"}],"updates":[{"id":"01KY6W91MFHJBYCAM22DGN5VNT","published_at":"2026-07-23T06:58:14.798Z","status":"investigating","message_html":"

Weโ€™re investigating issues with realtime destinations. Some events may be delayed.

\n"},{"id":"01KY6ZX8CDW5KWDF70Q0JT48P2","published_at":"2026-07-23T08:01:42.884Z","status":"identified","message_html":"

The problem was a poison pill message clogging the queue on one partition. Invocations on that particular partition see some delay whilst the rest of the system is completely healthy. No data was lost and delays on that partition is the only impact. We prepared a PR and are merging the fix.

\n"},{"id":"01KY71WH4NRVCN4K271K2WFJ49","published_at":"2026-07-23T08:36:16.201Z","status":"identified","message_html":"

We have a fix prepared but due to an github outage https://www.githubstatus.com/ we are waiting for actions to run to merge and resolve the issue.

\n"},{"id":"01KY7A745CJQETHYWDPM4ECG5Q","published_at":"2026-07-23T11:01:51.983Z","status":"monitoring","message_html":"

The fix is deployed and the partition is now draining.

\n"},{"id":"01KY7J3T4WYJ4237ZXB4G8EC7S","published_at":"2026-07-23T13:19:52.01Z","status":"resolved","message_html":"

The topics fully drained and everything is back to baseline and operational again. No data was lost.

\n"}]},{"id":"01KXWTWWE5W2QT0E350RHXEQGS","name":"Meta Ads data import failures","status":"resolved","published_at":"2026-07-19T09:21:43.365Z","affected_components":[{"component_id":"01KGS5Y7FV5TZYH4QMX1SKB0F1","component_name":"Data Warehouse Source Ingestion","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-07-19T09:21:43.365Z","end_at":"2026-07-19T10:10:56.815Z"},{"component_id":"01KGS5Y7FVBC6W8XSTYS1AZ39D","component_name":"Data Warehouse Source Ingestion","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-19T09:21:43.365Z","end_at":"2026-07-19T10:10:56.815Z"}],"updates":[{"id":"01KXWTWWE5ZZ5KMFEH107G13HW","published_at":"2026-07-19T08:09:00Z","status":"monitoring","message_html":"

Meta Ads data imports are currently failing at an elevated rate due to transient errors returned by Meta's Marketing API. Customers using the Meta Ads data warehouse source may see failed or delayed syncs and stale data until Meta's API recovers. Other data warehouse sources are unaffected. We're monitoring and will post updates here.

\n"},{"id":"01KXWXQ0M07A8AYW9C8EZKDWVY","published_at":"2026-07-19T10:10:56.815Z","status":"resolved","message_html":"

Meta's Marketing API has recovered and Meta Ads data imports are succeeding normally again across US and EU. Failure rates are back to baseline. Any sources that failed during the incident will fully refresh on their next scheduled sync.

\n"}]},{"id":"01KXWJ7VWH82EB88SNQ65HPD2W","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-07-19T06:50:26.065Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-19T06:50:26.065Z","end_at":"2026-07-19T08:19:07.764Z"}],"updates":[{"id":"01KXWJ7VWHZ0DV3EMESA8C3858","published_at":"2026-07-19T06:50:26.065Z","status":"identified","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KXWP063FFVKNETD19S82264T","published_at":"2026-07-19T07:56:08.735Z","status":"monitoring","message_html":"

We've identified and resolved the underlying cause (a stuck database query blocking event processing). Ingestion is now catching up and delayed events are backfilling. Some EU projects may still see delayed recent data as the backlog clears. We're monitoring it to completion.

\n"},{"id":"01KXWQA8TBMSQ1Y85W70VKXKC8","published_at":"2026-07-19T08:19:07.764Z","status":"resolved","message_html":"

Event ingestion has fully caught up and all delayed events have backfilled. Analytics data for EU Cloud projects is current again, and no data was lost.

\n"}]},{"id":"01KXPA49QBG6H25P8VHXJV569A","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-07-16T20:33:13.962Z","affected_components":[{"component_id":"01KGS5Y7FVSA531FZRS007HX3V","component_name":"Logs","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-16T20:33:13.962Z","end_at":"2026-07-16T21:13:26.911Z"},{"component_id":"01KGS5Y7FVSA531FZRS007HX3V","component_name":"Logs","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-17T09:48:07.266Z","end_at":"2026-07-17T13:13:58.12Z"}],"updates":[{"id":"01KXPA49QBJJX6T9E09XB5B419","published_at":"2026-07-16T20:33:13.962Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KXPBX7XWZ801Q5CG91N9171J","published_at":"2026-07-16T21:04:19.935Z","status":"monitoring","message_html":"

We have applied a fix and are seeing an improvement in processing delays. We will continue to monitor to ensure the issue is fully resolved.

\n"},{"id":"01KXPCDY2WMEAH929S7P67THSH","published_at":"2026-07-16T21:13:26.911Z","status":"resolved","message_html":"

Processing delays have cleared and we're back to normal operations at this time.

\n"},{"id":"01KXQQKS5NWBN2HAEM8ND2Y9CG","published_at":"2026-07-17T09:48:07.266Z","status":"investigating","message_html":"

Logs ingestion in the EU is currently experiencing some lag, no data has been lost.

\n"},{"id":"01KXQXG0BWR321EVPMT9NJC8M2","published_at":"2026-07-17T11:30:55.031Z","status":"investigating","message_html":"

We are still investigating the logs ingestion lag, no data loss has occurred.

\n"},{"id":"01KXR0BVBEQXWJ7TZ92DPYYRP0","published_at":"2026-07-17T12:21:04.548Z","status":"monitoring","message_html":"

logs ingestion lag is back to normal levels. we are continuing to monitor

\n"},{"id":"01KXR3CPHKMYDMM47ASTRM3WXT","published_at":"2026-07-17T13:13:58.12Z","status":"resolved","message_html":"

EU log has has been stable

\n"}]},{"id":"01KXKDY58TV5ETF3N0VA6H3H5H","name":"Analytics: query timeouts/failures","status":"resolved","published_at":"2026-07-15T17:42:03.801Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-15T17:42:03.801Z","end_at":"2026-07-15T18:49:13.187Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-15T17:42:03.801Z","end_at":"2026-07-15T18:49:13.187Z"},{"component_id":"01KGS5Y7FV7K99H9QJJ4QBF0NF","component_name":"All other REST API endpoints","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-15T17:42:03.801Z","end_at":"2026-07-15T18:49:13.187Z"},{"component_id":"01KPBDN6ZPZWKRBN2BXE953Y9B","component_name":"Error Tracking Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-15T17:42:03.801Z","end_at":"2026-07-15T18:49:13.187Z"}],"updates":[{"id":"01KXKDY58TG198G8RKJGHTYYC2","published_at":"2026-07-15T17:42:03.801Z","status":"identified","message_html":"

Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.

\n"},{"id":"01KXKFAFGXCZ0RM38B5YQVERNC","published_at":"2026-07-15T18:06:16.135Z","status":"identified","message_html":"

There are still some delays and errors, but we're seeing the metrics improve and approach the baseline. We're still working and monitoring the situation.

\n"},{"id":"01KXKHS45MT7T3K79KP5VJCNCN","published_at":"2026-07-15T18:49:13.187Z","status":"resolved","message_html":"

Systems are operational.

\n"}]},{"id":"01KWKKJG94GRJ2BYP5QM0M56RA","name":"Emails delayed due to a third-party processor incident","status":"resolved","published_at":"2026-07-03T09:04:51.491Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-07-03T09:04:51.491Z","end_at":"2026-07-03T11:30:41.236Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-07-03T09:04:51.491Z","end_at":"2026-07-03T11:30:41.236Z"}],"updates":[{"id":"01KWKKJG94P9S7J22W0DGJ8EWV","published_at":"2026-07-03T09:04:51.491Z","status":"investigating","message_html":"

All emails are being delayed due to a third-party email provider undergoing an incident.

\n

Emails will be received when the queue catches up, apologies for any inconvenience this may cause.

\n"},{"id":"01KWKN8DP58229JQBXX9M9ZYAS","published_at":"2026-07-03T09:34:18.33Z","status":"monitoring","message_html":"

Email queues are catching up and deliverability is coming to a nominal state. Monitoring.

\n"},{"id":"01KWKVXGXYAFEP0GR5EYH431H1","published_at":"2026-07-03T11:30:41.236Z","status":"resolved","message_html":"

Email deliverability is back to normal.

\n"}]},{"id":"01KWGZV1TKVKHJHM1AHVB363MX","name":"Google Ads integration - source syncs and realtime destinations failing","status":"resolved","published_at":"2026-07-02T08:41:31.218Z","affected_components":[{"component_id":"01K71VKZT25W0ZBSHYC434DCBS","component_name":"Destination Delivery (realtime)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-07-02T09:41:56.093Z","end_at":"2026-07-02T13:20:28.02Z"},{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-07-02T09:41:56.093Z","end_at":"2026-07-02T13:20:28.02Z"},{"component_id":"01KGS5Y7FV5TZYH4QMX1SKB0F1","component_name":"Data Warehouse Source Ingestion","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-07-02T08:41:31.218Z","end_at":"2026-07-02T13:20:28.02Z"},{"component_id":"01KGS5Y7FVBC6W8XSTYS1AZ39D","component_name":"Data Warehouse Source Ingestion","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-07-02T08:41:31.218Z","end_at":"2026-07-02T13:20:28.02Z"}],"updates":[{"id":"01KWGZV1TKHCD478Z8EDFYJ70D","published_at":"2026-07-01T09:00:00Z","status":"monitoring","message_html":"

Google Ads source syncing failures from 8PM UTC on 1st July. This has been fixed, and sources should now be syncing correctly. We're monitoring the situation.

\n"},{"id":"01KWH39NQ7BJXG266A0AZS5NFM","published_at":"2026-07-02T09:41:56.093Z","status":"identified","message_html":"

After further investigation, we've identified this incident was caused by a problem with PostHog's Google Ads OAuth integration, which impacts both our Google Ads warehouse source syncs and our Google Ads conversions realtime destinations.

\n

Warehouse sources are now syncing successfully per the previous message, and all data should have been backfilled.

\n

Google Ads conversion destinations failed from around 0900 UTC yesterday. We expect to be able to backfill data from the full incident period. We're investigating this and will be in contact with identified customers directly.

\n"},{"id":"01KWHFSTAS59PSBRK3S941ZS1P","published_at":"2026-07-02T13:20:28.02Z","status":"resolved","message_html":"

Google Ad conversions are now being sent in realtime, however events are currently missing from the period during which this incident was active. We will be able to replay the failed conversion events though and will reach out to customers directly to notify them that they are impacted.

\n"}]},{"id":"01KWBK4F76Z7G657SESYC25MBC","name":"Data warehouse sync delays","status":"resolved","published_at":"2026-06-30T06:23:16.197Z","affected_components":[{"component_id":"01KGS5Y7FV5TZYH4QMX1SKB0F1","component_name":"Data Warehouse Source Ingestion","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-30T06:23:16.197Z","end_at":"2026-06-30T10:43:46.379Z"},{"component_id":"01KGS5Y7FVBC6W8XSTYS1AZ39D","component_name":"Data Warehouse Source Ingestion","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-30T06:23:16.197Z","end_at":"2026-06-30T10:43:46.379Z"}],"updates":[{"id":"01KWBK4F76V3VA8A1BBHHTY5JK","published_at":"2026-06-30T06:23:16.197Z","status":"investigating","message_html":"

Data warehouse source syncs are currently delayed, we're investigating the issue.

\n"},{"id":"01KWBMTRC22K4WTKP4NJ2JTQFY","published_at":"2026-06-30T06:52:55.062Z","status":"identified","message_html":"

We've identified the issue and we're working to clear the backlog of syncs.

\n"},{"id":"01KWBV5N09YM368FN11T81T391","published_at":"2026-06-30T08:43:43Z","status":"monitoring","message_html":"

We've implemented a fix, and we're seeing the sync backlog coming down. We expect that it could take several hours for the backlog to fully clear. We're continuing to monitor the situation.

\n"},{"id":"01KWC21F1WARXF39B3T8TNTNVF","published_at":"2026-06-30T10:43:46.379Z","status":"resolved","message_html":"

This incident has been resolved, and the sync backlog has now cleared.

\n"}]},{"id":"01KW0VR851CFJKTYWQD0705347","name":"Application: partial outage","status":"resolved","published_at":"2026-06-26T02:22:14.176Z","affected_components":[{"component_id":"01KQWFFDJ9SVRH1JY4JH76BAX9","component_name":"Cloud AI Agents","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-06-26T02:22:14.176Z","end_at":"2026-06-26T02:34:38.959Z"},{"component_id":"01KQWFFDJ9TD3ZXKJX09VFDNK6","component_name":"Cloud AI Agents","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-06-26T02:22:14.176Z","end_at":"2026-06-26T02:34:38.959Z"}],"updates":[{"id":"01KW0VR851X7BBSKCV1E6VQ891","published_at":"2026-06-26T02:22:14.176Z","status":"investigating","message_html":"

We're investigating an issue affecting PostHog Code tasks on Anthropic models and the installation Wizard.

\n"},{"id":"01KW0WEZERPYCNK48BHKDJXHJP","published_at":"2026-06-26T02:34:38.959Z","status":"resolved","message_html":"

An issue affecting PostHog Code tasks on Anthropic models and the installation Wizard has been resolved.

\n"}]},{"id":"01KVXSDPWQNXM6K2FHBESFHM7K","name":"Session Replay event ingestion: processing delays","status":"resolved","published_at":"2026-06-24T21:43:48.374Z","affected_components":[{"component_id":"01K71VKZT24B8RTP0GCTM237HZ","component_name":"Session Replay Ingestion","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-24T21:43:48.374Z","end_at":"2026-06-24T23:11:02.866Z"}],"updates":[{"id":"01KVXSDPWQZESA0M6PE18797AQ","published_at":"2026-06-24T21:43:48.374Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KVXTAX6VHD55X6678QXSMF8G","published_at":"2026-06-24T21:59:45.142Z","status":"identified","message_html":"

The system is starting to see recovery after scaling up a cache that is used in the session replay ingestion pipeline.

\n"},{"id":"01KVXV9350T0VFEFARRTTN613V","published_at":"2026-06-24T22:16:14.266Z","status":"monitoring","message_html":"

Session replay ingestion lag has fully recovered

\n"},{"id":"01KVXYDENRHHAX7QMGM1NJT6T5","published_at":"2026-06-24T23:11:02.866Z","status":"resolved","message_html":"

An offline batch job overloaded a cache that session recording ingestion pipeline relied on for processing. This resulted in some session recording ingestion delays. Moving the batch job off of hot path caches and ensuring the ingestion pipeline is more resilient to cache failures will keep this from happening again.

\n"}]},{"id":"01KVTY9W4QSWAEA17DM319Q504","name":"Application: partial outage","status":"resolved","published_at":"2026-06-23T19:11:22.262Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-23T19:11:22.262Z","end_at":"2026-06-25T06:48:42.239Z"}],"updates":[{"id":"01KVTY9W4QZWTT5HR65ZEC6YX6","published_at":"2026-06-23T19:11:22.262Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see increased loading times or errors.

\n"},{"id":"01KVW49NW6S96P31X6WGVY2D72","published_at":"2026-06-24T06:15:21.76Z","status":"monitoring","message_html":"

We increased resources on the affected service over night and see everything seems to be working as expected.\nWe are still monitoring closely for any changes to this

\n"},{"id":"01KVYRKEF3XV8ED61M0KS4YSYJ","published_at":"2026-06-25T06:48:42.239Z","status":"resolved","message_html":"

The service is running normally and users should not be seeing any further issues in relation to this.\nWe're continuing to monitor and working to improve the service further.

\n"}]},{"id":"01KVTFPXBYFM8CT3F78K7SHHVM","name":"PostHog AI: chat panel failed to load correctly","status":"resolved","published_at":"2026-06-23T14:56:20.861Z","affected_components":[{"component_id":"01KTQC5C6Y19HPGSNJN2RCZFJA","component_name":"01KTQC5C6Y19HPGSNJN2RCZFJA","group_name":"","status":"degraded_performance","start_at":"2026-06-23T14:56:20.861Z","end_at":"2026-06-23T19:22:28.783Z"},{"component_id":"01KTQC5C6Y2R2P18SD3T1W7100","component_name":"01KTQC5C6Y2R2P18SD3T1W7100","group_name":"","status":"degraded_performance","start_at":"2026-06-23T14:56:20.861Z","end_at":"2026-06-23T19:22:28.783Z"}],"updates":[{"id":"01KVTFPXBYFVQKXJ0GWES2EHHN","published_at":"2026-06-23T14:56:20.861Z","status":"monitoring","message_html":"

For some users, opening the Max AI assistant resulted in an error, and the chat panel failed to load correctly.

\n

A frontend change introduced a bug in how Max chat sessions initialize. Our team identified the cause and shipped a fix. A hard refresh should fix the error if you're still encountering it.

\n"},{"id":"01KVTYY70KF8EXNH8JFP018JZ0","published_at":"2026-06-23T19:22:28.783Z","status":"resolved","message_html":"

For some users, opening PostHog AI resulted in an error, and the chat panel failed to load correctly.

\n

A frontend change introduced a bug in how PostHog AI chat sessions initialize. Our team identified the cause and shipped a fix. A hard refresh should fix the error if you're still encountering it.

\n"}]},{"id":"01KVTE33S9SHTCCZBBQCG0PYZV","name":"PostHog AI is degraded","status":"resolved","published_at":"2026-06-23T14:28:03.496Z","affected_components":[{"component_id":"01KTQC5C6Y19HPGSNJN2RCZFJA","component_name":"01KTQC5C6Y19HPGSNJN2RCZFJA","group_name":"","status":"degraded_performance","start_at":"2026-06-23T14:28:03.496Z","end_at":"2026-06-23T16:04:15.396Z"},{"component_id":"01KTQC5C6Y2R2P18SD3T1W7100","component_name":"01KTQC5C6Y2R2P18SD3T1W7100","group_name":"","status":"degraded_performance","start_at":"2026-06-23T14:28:03.496Z","end_at":"2026-06-23T16:04:15.396Z"}],"updates":[{"id":"01KVTE33S9R0N53C1EVCAP77S0","published_at":"2026-06-23T14:28:03.496Z","status":"identified","message_html":"

PostHog AI is currently degraded due to an issue with a downstream provider, we have identified the issue and are monitoring it.

\n"},{"id":"01KVTKK8CCG4JC8EVARTSJQYT8","published_at":"2026-06-23T16:04:15.396Z","status":"monitoring","message_html":"

The issue should now be resolved, we will continue to monitor it.

\n"},{"id":"01KVTP4FN8FZJRQNC568XC824R","published_at":"2026-06-23T16:48:37.063Z","status":"resolved","message_html":"

The issue is now resolved, PostHog AI should be functioning normally.

\n"}]},{"id":"01KVQH6ZKE33G5VEKATWQKK7B2","name":"Application: elevated API error rates","status":"resolved","published_at":"2026-06-22T11:24:52.717Z","affected_components":[{"component_id":"01KQWFFDJ9SVRH1JY4JH76BAX9","component_name":"Cloud AI Agents","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-22T11:24:52.717Z","end_at":"2026-06-22T11:36:39.019Z"},{"component_id":"01KTBR9CJBJ1KT2MSHVWCBNJ6Q","component_name":"01KTBR9CJBJ1KT2MSHVWCBNJ6Q","group_name":"","status":"degraded_performance","start_at":"2026-06-22T11:24:52.717Z","end_at":"2026-06-22T11:36:39.019Z"}],"updates":[{"id":"01KVQH6ZKERG0QZKA0EKAZXR1V","published_at":"2026-06-22T11:24:52.717Z","status":"investigating","message_html":"

Cloud sandboxes (slack and posthog code) are failing to be created in the EU region

\n"},{"id":"01KVQHWHADST6EKCGD8P04DZVB","published_at":"2026-06-22T11:36:39.019Z","status":"resolved","message_html":"

Cloud sandboxes in the EU region are now created correctly.

\n"}]},{"id":"01KVD0AD3CY779WAWYTSBXYT5F","name":"Session replay: processing delays","status":"resolved","published_at":"2026-06-18T09:17:14.731Z","affected_components":[{"component_id":"01K71VKZT24B8RTP0GCTM237HZ","component_name":"Session Replay Ingestion","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-18T09:17:14.731Z","end_at":"2026-06-18T10:53:17.136Z"},{"component_id":"01K71VKZT2XQ2A721FQWJ2QXS1","component_name":"Session Replay Ingestion","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-18T09:17:14.731Z","end_at":"2026-06-18T10:53:17.136Z"}],"updates":[{"id":"01KVD0AD3C9FJW1A6WHHA20HSE","published_at":"2026-06-18T09:17:14.731Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the Session Replay ingestion pipeline. Replays may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KVD2HR4WNGJC5B5TAHWNEKCK","published_at":"2026-06-18T09:56:12.598Z","status":"identified","message_html":"

We've identified the issue and rolled back the release. We should be caught up with the backlog within the next 10 minutes. We're working on a fix.

\n"},{"id":"01KVD40J07ETHNSJZHSA4SHQ7V","published_at":"2026-06-18T10:21:46.393Z","status":"identified","message_html":"

We've caught up with the backlog and processing session recordings without delays. We're rolling out the fix for the bug that caused the delays.

\n"},{"id":"01KVD5T8DKEMK62EJVHK8M8594","published_at":"2026-06-18T10:53:17.136Z","status":"resolved","message_html":"

We've deployed the fix and the session recording ingestion pipeline is healthy again. No data was lost during this incident.

\n"}]},{"id":"01KV8SV6BC725F5FJ551K2EYR2","name":"Slack app outage","status":"resolved","published_at":"2026-06-16T18:07:07.115Z","affected_components":[{"component_id":"01KTBR9CJB83GXQW8GEZ1511T9","component_name":"01KTBR9CJB83GXQW8GEZ1511T9","group_name":"","status":"full_outage","start_at":"2026-06-16T18:07:07.115Z","end_at":"2026-06-16T19:00:21.259Z"}],"updates":[{"id":"01KV8SV6BC9FWWV1J3CFWARJ0N","published_at":"2026-06-16T18:07:07.115Z","status":"investigating","message_html":"

We've identified an outage in the posthog slack app, causing the app to fail to respond to @ mentions, and are investigating now to determine the root cause.

\n"},{"id":"01KV8T6CECFMR1CD91ATXYVW98","published_at":"2026-06-16T18:13:13.827Z","status":"identified","message_html":"

We've identified the root cause of the problem, and are currently attempting a fix

\n"},{"id":"01KV8WWNKDWQ4JX2EHJF7VTAV0","published_at":"2026-06-16T19:00:21.259Z","status":"monitoring","message_html":"

We've confirmed the root cause with an upstream provider, and are monitoring recovery as a result of some changes on their end.

\n"},{"id":"01KV8X428MSG2DA51JSP5R327D","published_at":"2026-06-16T19:04:23.599Z","status":"resolved","message_html":"

All metrics show green, and we're seeing a full recovery of slack app functionality.

\n"}]},{"id":"01KV6D9SKC9H72BJ2260Q20WJT","name":"PostHog AI not responding on the web and in slack","status":"resolved","published_at":"2026-06-15T19:49:25.228Z","affected_components":[{"component_id":"01KTBR9CJB83GXQW8GEZ1511T9","component_name":"01KTBR9CJB83GXQW8GEZ1511T9","group_name":"","status":"degraded_performance","start_at":"2026-06-15T19:49:25.228Z","end_at":"2026-06-15T20:50:30.659Z"},{"component_id":"01KTBR9CJBJ1KT2MSHVWCBNJ6Q","component_name":"01KTBR9CJBJ1KT2MSHVWCBNJ6Q","group_name":"","status":"degraded_performance","start_at":"2026-06-15T19:49:25.228Z","end_at":"2026-06-15T20:50:30.659Z"},{"component_id":"01KTQC5C6Y19HPGSNJN2RCZFJA","component_name":"01KTQC5C6Y19HPGSNJN2RCZFJA","group_name":"","status":"degraded_performance","start_at":"2026-06-15T19:49:25.228Z","end_at":"2026-06-15T20:50:30.659Z"},{"component_id":"01KTQC5C6Y2R2P18SD3T1W7100","component_name":"01KTQC5C6Y2R2P18SD3T1W7100","group_name":"","status":"degraded_performance","start_at":"2026-06-15T19:49:25.228Z","end_at":"2026-06-15T20:50:30.659Z"}],"updates":[{"id":"01KV6D9SKC8BDB52H8QHD6WGMN","published_at":"2026-06-15T19:49:25.228Z","status":"investigating","message_html":"

We are investigating an issue causing PostHog AI on the web and in slack not to respond, we are identifying the cause of the problem.

\n"},{"id":"01KV6EYQ7MYNJK40XKCJM2M2XW","published_at":"2026-06-15T20:18:19.535Z","status":"monitoring","message_html":"

We've identified the issue and provided a fix, PostHog AI should work again and we are monitoring the situation.

\n"},{"id":"01KV6GSN3A7R3XQY2PT6M6YSXB","published_at":"2026-06-15T20:50:30.659Z","status":"resolved","message_html":"

The issue is now resolved and PostHog AI is working normally again.

\n"}]},{"id":"01KV0TZ18DW6YR94GA686FV3ZM","name":"Posthog AI is not responding","status":"resolved","published_at":"2026-06-13T15:52:46.092Z","affected_components":[],"updates":[{"id":"01KV0TZ18DTF3EQ6ZW99Y02VJW","published_at":"2026-06-13T15:52:46.092Z","status":"identified","message_html":"

We've identified root cause and we are deploying a fix

\n"},{"id":"01KV0WNEJSS1PS3XWN4XEQZFQ1","published_at":"2026-06-13T16:22:29.236Z","status":"resolved","message_html":"

We have reverted the fix and confirmed that PostHog AI works in US and EU

\n"}]},{"id":"01KTV4ES1F98WF3V7HQV9SMFJP","name":"Missing GeoIp data","status":"resolved","published_at":"2026-06-11T10:43:12.559Z","affected_components":[],"updates":[{"id":"01KTV4ES1FT5K3DC70JDYEMYKA","published_at":"2026-06-11T10:43:12.559Z","status":"identified","message_html":"

We've identified that the latest geoIP database update from Maxmind removed key city and postal code data, which caused degraded enrichment quality for geolocation fields in our events over the last 10 hours.

\n

We've reverted to an earlier database build and confirmed that city-level data is now being populated correctly.

\n

We're looking into backfilling missing geoIP data

\n"},{"id":"01KTV9WH4EMM0530FA07PCVDMM","published_at":"2026-06-11T12:18:06.113Z","status":"monitoring","message_html":"

We have identified that the incident occurred through Jun 10 03:00 UTC โ†’ Jun 11 11:00 UTC and are actively working on backfilling missing data.

\n"},{"id":"01KVGG7492C6HX0S26Z357K0KQ","published_at":"2026-06-19T17:52:47.932Z","status":"resolved","message_html":"

We deployed a workaround so geoip data is available again

\n"}]},{"id":"01KTTTSZGB31JXS15TSCFKMBED","name":"Domain Verification Issues","status":"resolved","published_at":"2026-06-11T07:54:33.866Z","affected_components":[{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-11T07:54:33.866Z","end_at":"2026-06-11T09:30:39.938Z"},{"component_id":"01KPT1T2HGQ2E8X5TBTTWR4NEV","component_name":"Workflows","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-11T07:54:33.866Z","end_at":"2026-06-11T09:30:39.938Z"}],"updates":[{"id":"01KTTTSZGBREHQBE8RPPB2YMNV","published_at":"2026-06-11T07:54:33.866Z","status":"investigating","message_html":"

We currently have problems with new customers setting up email integrations in regards of domain verification. This currently fails so no new customers are able to setup working domains although DNS configuration settings all show as verified. We are currently investigating the issue. All already setup email integrations that successfully send emails are working without problems so no data is lost.

\n"},{"id":"01KTTYGEPB0MCF0NET2B2T0F4T","published_at":"2026-06-11T08:59:16.067Z","status":"identified","message_html":"

We shipped a fix to fix the issue forward and will be monitoring.

\n"},{"id":"01KTV09YD84SCP2B5FBJAF3G9A","published_at":"2026-06-11T09:30:39.938Z","status":"resolved","message_html":"

The deployed fixed worked and everything is operational again. We are deeply sorry for the interruptions here. The way to restore your broken domain verification is to navigate to your email integrations and hit 'configure' and then re-run DNS validation check. This will automatically resolve the issue. We are also taking steps so this flow is better hardened so these types of issues are prevented the next time.

\n"}]},{"id":"01KTQ5YWK1MVF5T0RXPGZ0G0YC","name":"PostHog AI failing to generate responses","status":"resolved","published_at":"2026-06-09T21:52:31.328Z","affected_components":[{"component_id":"01KTQC5C6Y19HPGSNJN2RCZFJA","component_name":"01KTQC5C6Y19HPGSNJN2RCZFJA","group_name":"","status":"full_outage","start_at":"2026-06-09T21:52:00Z","end_at":"2026-06-09T23:26:00Z"},{"component_id":"01KTQC5C6Y2R2P18SD3T1W7100","component_name":"01KTQC5C6Y2R2P18SD3T1W7100","group_name":"","status":"full_outage","start_at":"2026-06-09T21:52:00Z","end_at":"2026-06-09T23:26:00Z"}],"updates":[{"id":"01KTQ5YWK1TT04VZ1HVDPNY4PR","published_at":"2026-06-09T21:52:31Z","status":"investigating","message_html":"

Weโ€™re investigating an issue where PostHog AI is failing to generate responses. Other parts of PostHog are working normally.

\n

Weโ€™ll share another update once we know more or have a mitigation in place.

\n"},{"id":"01KTQ835RK506ZC4NS5YMW20VQ","published_at":"2026-06-09T22:29:48Z","status":"identified","message_html":"

Weโ€™ve identified an issue with our deployment pipeline that causes new PostHog AI deployments to crash on startup. We're working on a fix.

\n

We initially reported this as an upstream provider issue, but that proved not to be true.

\n"},{"id":"01KTQCDVNVNWMFPYHTCDK532RQ","published_at":"2026-06-09T23:45:33.389Z","status":"resolved","message_html":"

We've identified the issue and released a fix. PostHog AI is now responding properly again.

\n"}]},{"id":"01KTPFTMA766Q1NWPFRVZG71WH","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-06-09T15:25:43.11Z","affected_components":[{"component_id":"01KGS5Y7FVSA531FZRS007HX3V","component_name":"Logs","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-09T15:25:43.11Z","end_at":"2026-06-09T16:13:31.719Z"}],"updates":[{"id":"01KTPFTMA7H8JYDEJ6TPHGBRH3","published_at":"2026-06-09T15:25:43.11Z","status":"identified","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KTPJJ5NHPYC26796AC4K7AMM","published_at":"2026-06-09T16:13:31.719Z","status":"resolved","message_html":"

The issue has been resolved

\n"}]},{"id":"01KTPF6H6C2WZ4TQKV0TWEF49D","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-06-09T15:14:44.555Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-09T15:14:44.555Z","end_at":"2026-06-09T16:10:50.782Z"},{"component_id":"01KPBDN6ZPZWKRBN2BXE953Y9B","component_name":"Error Tracking Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-09T15:14:44.555Z","end_at":"2026-06-09T16:10:50.782Z"}],"updates":[{"id":"01KTPF6H6CKXCTPA96WBTNZVN0","published_at":"2026-06-09T15:14:44.555Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KTPGBGDYMGQFTEAMN8FT0GEK","published_at":"2026-06-09T15:34:56.212Z","status":"identified","message_html":"

We have identified the root cause and reverted the change. We've scaled up the ingestion pipelines and we're catching up with the lag.

\n"},{"id":"01KTPH76XNVEDDTX8WNFBHFYRG","published_at":"2026-06-09T15:50:03.98Z","status":"monitoring","message_html":"

We've already caught up with the backlog, we're monitoring the health of the system.

\n"},{"id":"01KTPJD8G8DK6C01QX2KEZQXS5","published_at":"2026-06-09T16:10:50.782Z","status":"resolved","message_html":"

We've caught up with the event backlog and the systems are back operational. There was no data loss caused by this incident.

\n"}]},{"id":"01KTMS5HFEN7YS07YDT4TH6P46","name":"Users are unable to create new projects","status":"resolved","published_at":"2026-06-08T23:30:28.973Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-08T23:30:28.973Z","end_at":"2026-06-09T00:53:09.992Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-08T23:30:28.973Z","end_at":"2026-06-09T00:53:09.992Z"}],"updates":[{"id":"01KTMS5HFE3JCSB2CTQE84FT4N","published_at":"2026-06-08T23:30:28.973Z","status":"investigating","message_html":"

Users are unable to create new projects and organizations. We're currently working on a fix.

\n"},{"id":"01KTMWSQZC1B7VRG5YNRX1NWZR","published_at":"2026-06-09T00:33:56.735Z","status":"monitoring","message_html":"

A fix is rolling out to users now and we are monitoring its impact.

\n"},{"id":"01KTMXWY6TE0AZTEDE6QE4QEMS","published_at":"2026-06-09T00:53:09.992Z","status":"resolved","message_html":"

The incident is resolved and account creation is now working.

\n"}]},{"id":"01KTK8DZFZDEZ4198XQMT0BT7J","name":"Cloud tasks (PostHog Code & Slack)","status":"resolved","published_at":"2026-06-08T09:18:45.246Z","affected_components":[],"updates":[{"id":"01KTK8DZFZ9JH2ZBC80KGPGQFV","published_at":"2026-06-08T09:18:45.246Z","status":"investigating","message_html":"

Weโ€™re investigating elevated API error rates impacting cloud tasks creation

\n"},{"id":"01KTK8VKJRV1XGYKTBAY4V2E4S","published_at":"2026-06-08T09:26:11.826Z","status":"resolved","message_html":"

Cloud tasks creation is now behaving correctly.

\n"}]},{"id":"01KTF3FFAN3ZV832TMVM004WCZ","name":"Certain Workflow Templates can't be loaded","status":"resolved","published_at":"2026-06-06T18:35:13.62Z","affected_components":[{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-06T18:35:13.62Z","end_at":"2026-06-06T20:42:58.307Z"},{"component_id":"01KPT1T2HGQ2E8X5TBTTWR4NEV","component_name":"Workflows","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-06T18:35:13.62Z","end_at":"2026-06-06T20:42:58.307Z"}],"updates":[{"id":"01KTF3FFANFNZAR26HQNEBMVYR","published_at":"2026-06-06T18:35:13.62Z","status":"investigating","message_html":"

Workflow templates (so far posthog actions like updating person properties and capturing events seem to be impacted & email) do not load when wanting to inspect workflows or create new ones. Validation fails because the template cant be loaded and therefore new workflows cant be created atm that use those templates. No active workflows are impacted and no data is lost.

\n"},{"id":"01KTF4E0B6G8CGEMG16BGJCVKH","published_at":"2026-06-06T18:51:54.11Z","status":"identified","message_html":"

We identified the problem with the template loader. A security / permissions restriction filtered out certain template types. We are restoring the behaviour.

\n"},{"id":"01KTF7P8T643AKRRVHMX240MD1","published_at":"2026-06-06T19:48:50.651Z","status":"monitoring","message_html":"

Ship is fixed and awaiting rollout. Once verified that previous behaviour is restored this incident will be closed.

\n"},{"id":"01KTFASCBF0906980RFMKPET37","published_at":"2026-06-06T20:42:58.307Z","status":"resolved","message_html":"

The incident is resolved and behaviour has been restored back to normal.

\n"}]},{"id":"01KTD3HG41G4HFQPGMRV3J5VXV","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-06-05T23:57:51.104Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-05T23:57:51.104Z","end_at":"2026-06-06T08:26:02.705Z"}],"updates":[{"id":"01KTD3HG41EX1SFBZMB8Y4RKDJ","published_at":"2026-06-05T23:57:51.104Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KTD8Q4JP13SQT5YQVYK7GJGV","published_at":"2026-06-06T01:28:18.791Z","status":"monitoring","message_html":"

Data ingestion is recovering but will be delayed. No data lost during the incident window.

\n"},{"id":"01KTDAZJBW7XRGVQKXHWMZRPK7","published_at":"2026-06-06T02:07:52.207Z","status":"monitoring","message_html":"

We are continuing to monitor the situation. Status-quo event ingestion is back to normal, but events that should have been ingested during the hours prior to this incident are being replayed, and there will be a delay before they are available in the product. No data was lost during the incident.

\n"},{"id":"01KTDKSFNA5H9CT23SY1GH3VVX","published_at":"2026-06-06T04:41:50.014Z","status":"monitoring","message_html":"

We are continuing to replay event data that was not ingested earlier prior to the incident. This should continue for the next few hours. Current data is ingesting as normal.

\n"},{"id":"01KTE0M11XR3VHVG9QX7MVYH9G","published_at":"2026-06-06T08:26:02.705Z","status":"resolved","message_html":"

We finished processing the delayed data and the ingestion system is heathy again.

\n"}]},{"id":"01KT97Z0SMBFCVCMPTQ0AB9QS1","name":"Realtime destinations: delivery delay","status":"resolved","published_at":"2026-06-04T11:58:10.739Z","affected_components":[{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-04T11:58:10.739Z","end_at":"2026-06-04T12:15:27.433Z"}],"updates":[{"id":"01KT97Z0SMZWJ9Z3NRQ7TEJZWV","published_at":"2026-06-04T10:40:00Z","status":"investigating","message_html":"

Weโ€™re investigating issues with realtime destinations (increased delivery delays). Some events may be delayed. No data is being dropped.

\n"},{"id":"01KT983A4EXP6WD898S7CXAG41","published_at":"2026-06-04T12:00:31.396Z","status":"identified","message_html":"

We've identified the issue and we should be catching up soon - no data has been lost.

\n"},{"id":"01KT98YN5HRHRKG1V0DRB5KCH7","published_at":"2026-06-04T12:15:27.433Z","status":"resolved","message_html":"

We're now caught up on the processing destinations delays and events are being processed normally.

\n"}]},{"id":"01KT977R82AWC0TC4NK576NXDT","name":"US Logs ingestion lag","status":"resolved","published_at":"2026-06-04T11:45:28.321Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-04T11:45:28.321Z","end_at":"2026-06-04T13:23:03.759Z"}],"updates":[{"id":"01KT977R822PMTB32YCA8TD7YW","published_at":"2026-06-04T11:45:28.321Z","status":"identified","message_html":"

We're experiencing some lag on US logs ingestion, we've identified the issue and we should be catching up soon - no data has been lost.

\n"},{"id":"01KT9CTEDN5QG1FY5S9435550M","published_at":"2026-06-04T13:23:03.759Z","status":"resolved","message_html":"

Ingestion lag for US logs has now recovered

\n"}]},{"id":"01KT7CV65TGHRK413M8YBB4GV1","name":"US website not loading for all visitors","status":"resolved","published_at":"2026-06-03T18:44:59.193Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"full_outage","start_at":"2026-06-03T18:44:59.193Z","end_at":"2026-06-03T18:54:02.145Z"}],"updates":[{"id":"01KT7CV65TZYFC81MBBWZ1CZEP","published_at":"2026-06-03T18:44:59.193Z","status":"investigating","message_html":"

We've had reports that not all users can load the posthog app in the US

\n

data ingestion is not affected

\n

we're investigating at the moment

\n"},{"id":"01KT7D96XVGT228C6KY6MGYD7W","published_at":"2026-06-03T18:52:38.733Z","status":"monitoring","message_html":"

it appears a deploy caused DB connection issues. a rolling restart of pgbouncer appears to have resolved this for all users

\n

we've re-triggered a deployment to test that this won't re-occur

\n"},{"id":"01KT7DBRCCQCFE0Q0F4NB72G66","published_at":"2026-06-03T18:54:02.145Z","status":"resolved","message_html":"

The issue has been fixed and no the web app is loading.

\n"}]},{"id":"01KT711WX4QM39HEDY1B4C8G5E","name":"Realtime destinations: delivery issues","status":"resolved","published_at":"2026-06-03T15:18:56.163Z","affected_components":[{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-03T15:18:56.163Z","end_at":"2026-06-03T15:32:22.821Z"}],"updates":[{"id":"01KT711WX4E4RB8W3F3VBKXVDM","published_at":"2026-06-03T15:18:56.163Z","status":"investigating","message_html":"

Weโ€™re investigating issues with realtime destinations (increased delivery delays). Some events may be delayed. No data is being dropped.

\n"},{"id":"01KT71TGMGG837K8BA7451VND2","published_at":"2026-06-03T15:32:22.821Z","status":"monitoring","message_html":"

We identified the root cause (which turned out to be a configuration issue) and are processing again normally. Once all messages are done processing this incident will be marked as resolved. No data was lost, a delay in realtime destinations was the only impact.

\n"},{"id":"01KT73VTKYPH820VXHJBV5AHRS","published_at":"2026-06-03T16:08:02.97Z","status":"resolved","message_html":"

Everything is back to normal. No data was lost.

\n"}]},{"id":"01KT6TT40QBBQQW0ET59FX0QRH","name":"cloud sandboxes failures (PostHog Code & Slack Bot)","status":"resolved","published_at":"2026-06-03T13:29:49.846Z","affected_components":[],"updates":[{"id":"01KT6TT40Q5X2YARG94VNW3D3X","published_at":"2026-06-03T13:29:49.846Z","status":"investigating","message_html":"

We are observing failures in creation of cloud tasks in PostHog Code and via Slack bot

\n"},{"id":"01KT6WA3Q6HVY7B9HRBAG391YA","published_at":"2026-06-03T13:56:02.429Z","status":"resolved","message_html":"

problem has been resolved, cloud tasks can be created

\n"}]},{"id":"01KT5S005BSX5BH26PK3T2YRN7","name":"Static asset CORS errors on managed reverse proxy","status":"resolved","published_at":"2026-05-30T06:00:00Z","affected_components":[{"component_id":"01KGS5Y7FV2ZKPB0GKSMR67M9Y","component_name":"All other REST API endpoints","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-05-30T00:00:00Z","end_at":"2026-05-30T03:30:00Z"},{"component_id":"01KGS5Y7FV7K99H9QJJ4QBF0NF","component_name":"All other REST API endpoints","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-05-30T00:00:00Z","end_at":"2026-05-30T03:30:00Z"}],"updates":[{"id":"01KT5S005BNCZ7Y1SZS1ERRM7T","published_at":"2026-05-30T02:00:00Z","status":"investigating","message_html":"

We're investigating reports of static asset requests failing due to CORS issues on managed reverse proxy domains.

\n"},{"id":"01KT5S005BPJKY3Q11JNAT7HAC","published_at":"2026-05-30T02:30:00Z","status":"identified","message_html":"

We've identified a misconfiguration in the subdomain responsible for serving static assets as the root cause. A fix is in progress.

\n"},{"id":"01KT5S005BZWB85WETQSFJ3HP7","published_at":"2026-05-30T03:00:00Z","status":"monitoring","message_html":"

A patch to resolve the CORS misconfiguration is currently rolling out.

\n"},{"id":"01KT5S005BX4XNG8D97R1JW3H9","published_at":"2026-05-30T03:30:00Z","status":"resolved","message_html":"

Cached responses have been purged, and static assets are now being served successfully from managed proxies.

\n"}]},{"id":"01KT4D6S4YGM0RXG2SVYNFFP6J","name":"Wizard runs failing oauth","status":"resolved","published_at":"2026-06-02T14:53:35.773Z","affected_components":[],"updates":[{"id":"01KT4D6S4YXWV5PSA01ZVVHC97","published_at":"2026-06-02T14:53:35.773Z","status":"monitoring","message_html":"

We identified an issue causing Wizard runs to fail authorization calls over the past 4 hours. We have implemented a fix and are currently validating it. Affected runs may have failed during this period.

\n"},{"id":"01KT4E52J3CABMW1MY9YAP1FV1","published_at":"2026-06-02T15:10:08.474Z","status":"resolved","message_html":"

The issue affecting Wizard authorization calls has been resolved. The fix has been deployed and we have confirmed normal operation.

\n"}]},{"id":"01KT49RC6CP015CXJN59BR646N","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-06-02T13:53:18.027Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-02T13:53:18.027Z","end_at":"2026-06-02T20:51:27.1Z"}],"updates":[{"id":"01KT49RC6C0DQSNC01GDYP3BB1","published_at":"2026-06-02T13:53:18.027Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KT4TE5FHFY004JRAD5FR6XNQ","published_at":"2026-06-02T18:44:49.285Z","status":"monitoring","message_html":"

We have identified the cause of the ingestion delays and have implemented a fix. We're continuing to monitor as the situation improves and will have another update within the hour.

\n"},{"id":"01KT4YAMBFZH927FWK5X4H79E6","published_at":"2026-06-02T19:52:47.748Z","status":"monitoring","message_html":"

We continue to observe significant improvement in processing delays and expect to be fully caught up soon. We'll have another update on the progress within the hour.

\n"},{"id":"01KT51P174PCVETEHSKWMJXZ3D","published_at":"2026-06-02T20:51:27.1Z","status":"resolved","message_html":"

We're now caught up on the processing delays and events are being processed normally.

\n"}]},{"id":"01KT48ZF42VYZ13CRX8TKXV7PQ","name":"Local evaluation involving group properties returning false.","status":"resolved","published_at":"2026-06-02T13:39:41.825Z","affected_components":[{"component_id":"01K71VKZT2R7F8EV0BB2ZM1TJE","component_name":"Feature Flags API","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-02T13:39:41.825Z","end_at":"2026-06-02T14:04:13.367Z"}],"updates":[{"id":"01KT48ZF4258PJ0SD262P798CA","published_at":"2026-06-02T13:39:41.825Z","status":"investigating","message_html":"

We are investigating an issue where local evaluation flag definitions are not returning group data leading to false flag evaluations

\n"},{"id":"01KT4ACC4Y6QNKDA2WKGC6AZPA","published_at":"2026-06-02T14:04:13.367Z","status":"resolved","message_html":"

We have identified the issue and local evaluations with groups should now evaluate correctly.

\n"}]},{"id":"01KT2Q01S3G69X70FG0VXKR3J7","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-06-01T23:06:12.13Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-06-01T23:06:12.13Z","end_at":"2026-06-02T02:29:35.311Z"},{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-06-02T00:17:30.269Z","end_at":"2026-06-02T02:29:35.311Z"}],"updates":[{"id":"01KT2Q01S33FF0DHFSQJRKDQGX","published_at":"2026-06-01T23:06:12.13Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KT2RFP6NZV3E68X5MQJGPSV7","published_at":"2026-06-01T23:32:13.163Z","status":"identified","message_html":"

Weโ€™ve identified the impacting migration and looking to get a fix rolled out asap.

\n"},{"id":"01KT2V2KM5AESP12Y47BSH31H7","published_at":"2026-06-02T00:17:30.269Z","status":"monitoring","message_html":"

Weโ€™ve mitigated the problem in both environments and are watching lag recovery currently.

\n"},{"id":"01KT2VV1M5P7AVK8ZRJPZ7XCE6","published_at":"2026-06-02T00:30:51.036Z","status":"monitoring","message_html":"

For EU, you may see duplicate events for a short time while we recover.

\n"},{"id":"01KT2W83CKFC57K0KKB9Y8BRP0","published_at":"2026-06-02T00:37:58.821Z","status":"monitoring","message_html":"

Our estimates for full recovery in both environments are ~2 hours.

\n"},{"id":"01KT32MEXZHKNGN43D6MXRXRQE","published_at":"2026-06-02T02:29:35.311Z","status":"resolved","message_html":"

We're now caught up and events are being processed normally.

\n"}]},{"id":"01KT206M7J18GH4WRJWFVCBPEZ","name":"Application: partial outage (PostHog AI and other Temporal-based services)","status":"resolved","published_at":"2026-06-01T16:27:50.385Z","affected_components":[],"updates":[{"id":"01KT206M7JXNDYG461P4KF465D","published_at":"2026-06-01T16:27:50.385Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01KT20F4G6FDZY44G9MJQ9CZKA","published_at":"2026-06-01T16:32:29.21Z","status":"identified","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01KT210ZFWG8TJR7KPXS47DZYF","published_at":"2026-06-01T16:42:13.909Z","status":"monitoring","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01KT23RDR5NPN6C61045SSQ3Q8","published_at":"2026-06-01T17:29:59.325Z","status":"resolved","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"}]},{"id":"01KSVVPAZMT7A6MZS8KN9MSZTM","name":"Email delivery issues","status":"resolved","published_at":"2026-05-30T07:13:35.731Z","affected_components":[],"updates":[{"id":"01KSVVPAZM6V3B62NS9R87CJVB","published_at":"2026-05-30T07:13:35.731Z","status":"investigating","message_html":"

We are currently investigating an issue affecting email delivery. Some emails may not be sent or received as expected.

\n

This issue is also impacting the Support product, where certain support-related email functionality may be delayed or unavailable.

\n

Our team is actively investigating the root cause and working to restore full functionality as quickly as possible.

\n"},{"id":"01KSVZS4GFQQVPME6E9NVW42JM","published_at":"2026-05-30T08:25:01.728Z","status":"identified","message_html":"

We have identified the root cause of the issue related to our Mailgun account.

\n

Our team is currently working directly with Mailgun to resolve the issue and restore normal email functionality. During this time, some emails may still experience delays or fail to send, and certain Support product functionality may continue to be impacted.

\n

We will continue to provide updates as we make progress.

\n"},{"id":"01KSWPW1CX7F8NN3EK7QQSPSRF","published_at":"2026-05-30T15:08:34.099Z","status":"identified","message_html":"

We have identified that the issue is currently limited to the Support product's email channel only.

\n

All other Support channels and PostHog products are operating normally.

\n

We are continuing to work directly with Mailgun to resolve the issue and restore full email functionality as quickly as possible.

\n"},{"id":"01KT1VBA2S68HPVP0GJFYZ3PSY","published_at":"2026-06-01T15:03:00.976Z","status":"monitoring","message_html":"

The issue affecting the Support product's email channel has been resolved.

\n

All systems are now operating normally. We will continue monitoring closely to ensure stability.

\n"},{"id":"01KT1WKC9DH730W6NJB8ZTA6Z0","published_at":"2026-06-01T15:24:53.955Z","status":"resolved","message_html":"

This incident has been fully resolved.

\n

The Support product's email channel is operating normally again, and we have verified that all affected functionality has been restored

\n"}]},{"id":"01KSV6HJYKG5QJAP8HVTSQVSM1","name":"Unplanned maintenance","status":"resolved","published_at":"2026-05-30T01:03:59.954Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-30T01:03:59.954Z","end_at":"2026-05-30T07:16:07.921Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-05-30T01:03:59.954Z","end_at":"2026-05-30T07:16:07.921Z"}],"updates":[{"id":"01KSV6HJYK6P8CW4KHZD2NQA1D","published_at":"2026-05-30T01:03:59.954Z","status":"identified","message_html":"

We are currently performing unplanned maintenance, which may temporarily impact availability.

\n"},{"id":"01KSV7CVKHN2WR2TW3WHWGD44K","published_at":"2026-05-30T01:18:53Z","status":"identified","message_html":"

We are rotating keys after a security research team was able to confirm an exploit in one of our AWS environments. We're working with the security research team on the issue. No keys were publicly available, and no data has been compromised. You may see impacts on exports, reverse proxies, and other services. We'll have more updates as we continue to work on this incident.

\n"},{"id":"01KSVVTZJW7J4PXDG2G3039YMG","published_at":"2026-05-30T07:16:07Z","status":"resolved","message_html":"

A security researcher privately disclosed a vulnerability that allowed access to production credentials. We've fixed the underlying issue and are actively working on additional hardening.

\n

As a precaution, we immediately rotated our most sensitive production credentials. We're now rotating our remaining credentials, which may cause brief, intermittent disruptions while the rollout completes.

\n

Based on our investigation, we have no evidence that customer data was accessed or that the vulnerability was exploited by anyone other than the researcher who reported it. We'll publish a full postmortem with more detail within the next 24 hours.

\n"},{"id":"01KTCTHAYPWHNAQH797ATDYYBN","published_at":"2026-06-05T21:20:28.651Z","status":"resolved","message_html":"

We have published a security advisory to https://posthog.com/handbook/company/security-advisories#PSA-2026-00001

\n"}]},{"id":"01KSQJ54X6809NZNQK05TTB06J","name":"Failures affecting system table and MCP queries","status":"resolved","published_at":"2026-05-28T15:09:57.541Z","affected_components":[],"updates":[{"id":"01KSQJ54X66HT6WW0YPMHEN8PD","published_at":"2026-05-28T15:09:57.541Z","status":"investigating","message_html":"

We're investigating reports of failed queries to systems tables.

\n"},{"id":"01KSQJRCXYJVTSNGQ72R3T729B","published_at":"2026-05-28T15:20:28.37Z","status":"identified","message_html":"

We've identified the cause of the failures affecting system table queries and MCP usage. We're currently deploying an infrastructure change to resolve the issue.

\n"},{"id":"01KSQRX0G3X5D6MKFGSF4GXQVP","published_at":"2026-05-28T17:07:50.934Z","status":"monitoring","message_html":"

A fix has been deployed.

\n"},{"id":"01KSQSTKZ1PE1M2MX81CSPRAH5","published_at":"2026-05-28T17:24:01.144Z","status":"resolved","message_html":"

The issue has been resolved following a deployment. system table queries and the MCP have returned to normal operation.

\n"}]},{"id":"01KSFPR5V6VXP41KEN7VY8GQV5","name":"Some hog destinations and workflow steps were incorrectly rejected by a CDP safety guard","status":"resolved","published_at":"2026-05-25T09:14:00Z","affected_components":[{"component_id":"01K71VKZT25W0ZBSHYC434DCBS","component_name":"Destination Delivery (realtime)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-05-25T09:14:00Z","end_at":"2026-05-25T12:44:00Z"},{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-05-25T09:14:00Z","end_at":"2026-05-25T12:44:00Z"},{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-05-25T09:14:00Z","end_at":"2026-05-25T12:44:00Z"},{"component_id":"01KPT1T2HGQ2E8X5TBTTWR4NEV","component_name":"Workflows","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-05-25T09:14:00Z","end_at":"2026-05-25T12:44:00Z"}],"updates":[{"id":"01KSFPR5V6XEQD1MATB9FDPMTN","published_at":"2026-05-25T09:14:00Z","status":"identified","message_html":"

A CDP safety guard deployed earlier today is incorrectly rejecting some hog destinations and workflow steps that call PostHog's own API endpoints. Affected destinations are seeing "Refusing to fetch a posthog.com endpointโ€ฆ" errors and failing to forward events to their downstream targets. Some workflow runs are also halting at the affected step.

\n

Event ingestion, dashboards, queries, and the rest of PostHog are unaffected. The issue is limited to hog destinations and workflow steps that fetch back into PostHog APIs from within the same project.

\n

Rollback is in progress.

\n"},{"id":"01KSFPR5V6B6PS3N3ZY1696VB1","published_at":"2026-05-25T12:44:00Z","status":"resolved","message_html":"

The rollback has completed and the affected hog destinations and workflow steps have returned to normal operation. No further impact.

\n

A follow-up fix to the safety guard is in progress and will be re-deployed only after additional validation against production traffic patterns.

\n"}]},{"id":"01KSFJ5T8PNYNAG7MT8NCWCTV7","name":"Email delivery failing across all third-party email provider sends","status":"resolved","published_at":"2026-05-25T12:36:23.957Z","affected_components":[],"updates":[{"id":"01KSFJ5T8PVYHWTB1K0ZY370C8","published_at":"2026-05-25T12:36:23.957Z","status":"investigating","message_html":"

Customer will experience lag in receiving authentication, transactional and promotional emails until the incident is resolved.

\n"},{"id":"01KSFMDDXVFYC4NT4PX70G81WG","published_at":"2026-05-25T13:15:30.638Z","status":"monitoring","message_html":"

Emails are being delivered normally now, monitoring the situation.

\n"},{"id":"01KSFP3F6BMAZ7ADDZT0PSWDH4","published_at":"2026-05-25T13:45:01.409Z","status":"resolved","message_html":"

All latest emails delivered nominally, any lagged emails will be reattempted and delivered with a delay.

\n"}]},{"id":"01KS64QSTPV56V12X1WGAEW0G9","name":"MCP Connection Failures","status":"resolved","published_at":"2026-05-21T20:48:23.381Z","affected_components":[{"component_id":"01KQWFFDJ95FZQGDDZY23W163K","component_name":"MCP Server","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"full_outage","start_at":"2026-05-21T19:34:00Z","end_at":"2026-05-21T20:57:00Z"},{"component_id":"01KQWFFDJ95FZQGDDZY23W163K","component_name":"MCP Server","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-05-22T19:29:00Z","end_at":"2026-05-22T20:39:00Z"},{"component_id":"01KQWFFDJ9V89BHM3EQXVNKKFA","component_name":"MCP Server","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"full_outage","start_at":"2026-05-21T19:34:00Z","end_at":"2026-05-21T20:57:00Z"},{"component_id":"01KQWFFDJ9V89BHM3EQXVNKKFA","component_name":"MCP Server","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-05-22T19:29:00Z","end_at":"2026-05-22T20:39:00Z"}],"updates":[{"id":"01KS64QSTP8BK22PR12NAXW4Z9","published_at":"2026-05-21T20:48:23.381Z","status":"investigating","message_html":"

PostHog MCP is not connecting to coding agents and IDEs, including but not limited to (Cursor, Claude, Claude Code, Codex, VS Code)

\n"},{"id":"01KS6590C119PABEH0B7WZ3MDJ","published_at":"2026-05-21T20:57:47.161Z","status":"identified","message_html":"

We've identified the cause and rolled back to a stable release. Looking into how to fix the update to avoid this.

\n"},{"id":"01KS65MV4AEV99E2R67TE4ZE98","published_at":"2026-05-21T21:04:15.012Z","status":"resolved","message_html":"

Current MCP connection is stabilized.

\n"},{"id":"01KS8QFVK94XKZ3MMGJBBF4C23","published_at":"2026-05-22T20:54:34.876Z","status":"resolved","message_html":"

We've detected the same error happening again today. Some MCP connections would not connect between 19:29 and 20:39 UTC. We've rolled back to a known good version as soon as we detected the incident.

\n

Due to elevated and extensive usage from our customers, we're actively migrating our MCP to a new architecture in the upcoming days, which should resolve both the existing problems and improve our downtime detection capabilities.

\n"}]},{"id":"01KS5AT8PCCKXCZPS3VP5XJJ2J","name":"Analytics: query timeouts/failures","status":"resolved","published_at":"2026-05-21T13:15:21.163Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-21T13:15:21.163Z","end_at":"2026-05-21T14:58:22.143Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-05-21T13:15:21.163Z","end_at":"2026-05-21T14:58:22.143Z"}],"updates":[{"id":"01KS5AT8PCPJ0STRDT6Z3J1FPQ","published_at":"2026-05-21T13:15:21.163Z","status":"identified","message_html":"

Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.

\n"},{"id":"01KS5GBVB67KAZT50183VSHP0Z","published_at":"2026-05-21T14:52:20.218Z","status":"monitoring","message_html":"

We have deployed a fix and error rates are back down to normal levels. We are monitoring the situation

\n"},{"id":"01KS5GPWSAQ0B0FJFN97CS3RX0","published_at":"2026-05-21T14:58:22.143Z","status":"resolved","message_html":"

We resolved the issue with the retention queries with a code deployment

\n"}]},{"id":"01KS58T0EES887NYZ88S5SDQH4","name":"Experiments queries are failing","status":"resolved","published_at":"2026-05-21T12:40:15.565Z","affected_components":[],"updates":[{"id":"01KS58T0EE48KHC99JDDAJEPSE","published_at":"2026-05-21T12:40:15.565Z","status":"investigating","message_html":"

Some of the Experiments queries are failing. We're investigating at the moment.

\n"},{"id":"01KS59W88HHGCYQF5WHZ8WS2FD","published_at":"2026-05-21T12:58:57.702Z","status":"resolved","message_html":"

We've resolved the issue. Apologies for the inconvenience.

\n"}]},{"id":"01KRXPG4AX38EVM38G5RRHHXBT","name":"Log Alerts failing to schedule","status":"resolved","published_at":"2026-05-13T12:55:00Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-13T12:55:00Z","end_at":"2026-05-18T13:00:00Z"},{"component_id":"01KGS5Y7FVSA531FZRS007HX3V","component_name":"Logs","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-05-15T11:30:00Z","end_at":"2026-05-18T13:00:00Z"}],"updates":[{"id":"01KRXPG4AXNGX4A4BKTQ4RD2KJ","published_at":"2026-05-13T12:55:00Z","status":"investigating","message_html":"

A corrupted alert configuration has caused all log alert evaluations in US Cloud to cease being scheduled

\n

No notifications will be sent for log alerts until this is resolved

\n"},{"id":"01KRXPG4AX72SRBQV128WKZKEN","published_at":"2026-05-15T11:30:00Z","status":"investigating","message_html":"

A corrupted alert configuration has caused all log alert evaluations in both US Cloud and EU Clouds to cease being scheduled

\n

No notifications will be sent for log alerts until this is resolved

\n"},{"id":"01KRXPG4AX44FGS3ZW9CVR55S8","published_at":"2026-05-18T13:00:00Z","status":"resolved","message_html":"

The corrupted log alert configurations have been fixed, unblocking the scheduler

\n

Logs Alerts are evaluating and notifying as normal again

\n"}]},{"id":"01KRXFWKYXR5ZABED2YCMZQQQR","name":"Analytics: query timeouts/failures","status":"resolved","published_at":"2026-05-18T11:45:00Z","affected_components":[{"component_id":"01K71VKZT2KGM8GT11MP0ZQ0YF","component_name":"REST API Query endpoints","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-05-18T11:45:00Z","end_at":"2026-05-18T12:00:00Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-05-18T11:45:00Z","end_at":"2026-05-18T12:00:00Z"}],"updates":[{"id":"01KRXFWKYXS5JWYAG16EGW59ER","published_at":"2026-05-18T11:45:00Z","status":"investigating","message_html":"

Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.

\n"},{"id":"01KRXFWKYXZSTMQ5F9V4D5RRKZ","published_at":"2026-05-18T12:00:00Z","status":"resolved","message_html":"

The affected clickhouse node is again operational and is accepting queries

\n"}]},{"id":"01KRH7MP6NXZ6SF8M5WRAH3HSY","name":"Error Tracking Ingestion Lag","status":"resolved","published_at":"2026-05-13T17:55:04.02Z","affected_components":[{"component_id":"01KPBDN6ZPZG2TJEJ884YWS36C","component_name":"Error Tracking Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-13T17:55:04.02Z","end_at":"2026-05-13T18:19:32.233Z"}],"updates":[{"id":"01KRH7MP6N69DVS37VV30RH9WX","published_at":"2026-05-13T17:55:04.02Z","status":"investigating","message_html":"

Error tracking ingestion pipeline has been lagging due to resolution failures and database connection timeouts. We are investigating the root cause of this issue.

\n"},{"id":"01KRH91FZNCQG4V4PJZ97KERNP","published_at":"2026-05-13T18:19:32.233Z","status":"resolved","message_html":"

Incident came from a caching issue on proguard mappings, a fix has been deployed and the ingestion lag is now back to normal.

\n"}]},{"id":"01KRE0T6EBYCKMDAW4QKBFD4YV","name":"Analytics: query timeouts/failures","status":"resolved","published_at":"2026-05-12T11:58:01.162Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-12T11:58:01.162Z","end_at":"2026-05-12T12:16:49.04Z"},{"component_id":"01K71VKZT2PKFMSZT78FBSH5YT","component_name":"REST API Query endpoints","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"full_outage","start_at":"2026-05-12T11:58:01.162Z","end_at":"2026-05-12T12:16:49.04Z"}],"updates":[{"id":"01KRE0T6EB99126WY8A23G5ZZ0","published_at":"2026-05-12T11:58:01.162Z","status":"identified","message_html":"

Weโ€™ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.

\n"},{"id":"01KRE1WKVPBTAXFVCGWBJDZJ2X","published_at":"2026-05-12T12:16:49.04Z","status":"resolved","message_html":"

This is now fixed. No data was lost.

\n

We identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may have been slow or unavailable.

\n"}]},{"id":"01KR2ATTT1XBMKTG6MJS074HBF","name":"Logs unqueryable on US Cloud","status":"resolved","published_at":"2026-05-07T23:02:14.592Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-07T23:02:14.592Z","end_at":"2026-05-08T01:37:21.189Z"}],"updates":[{"id":"01KR2ATTT15ARXBCPBJSEHYA9N","published_at":"2026-05-07T23:02:14.592Z","status":"investigating","message_html":"

Logs are currently unqueryable on our US Cloud. No data has been lost. We're currently investigating and working to resolve the issue. Once resolved, it will take a short while for logs to catch up and become fully queryable again.

\n"},{"id":"01KR2D9V754YBXCQ84NVJA2TEN","published_at":"2026-05-07T23:45:23.702Z","status":"investigating","message_html":"

We're still investigating to determine the exact cause.\nStill no signs of any data loss.

\n"},{"id":"01KR2HXZW0F4YVF2Q5ZAF2M9G6","published_at":"2026-05-08T01:06:18.136Z","status":"monitoring","message_html":"

Monitoring. Log queries on US Cloud are restored and ingestion is catching up. No data was lost. There may be a short delay as the backlog processes through.

\n"},{"id":"01KR2KPV8HJA28D623C3P53S7Z","published_at":"2026-05-08T01:37:21.189Z","status":"resolved","message_html":"

Logs ingestion is back to normal - all logs should be caught up within the next hour, no data was lost.

\n"}]},{"id":"01KR1GEQN2DVYDX39A10CRS57S","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-05-07T15:21:15.169Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-07T15:21:15.169Z","end_at":"2026-05-07T16:04:01.802Z"}],"updates":[{"id":"01KR1GEQN2QG6XPQWMDK34ZC3B","published_at":"2026-05-07T15:21:15.169Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KR1JX23VTTCF9T3AG8CK3V1Q","published_at":"2026-05-07T16:04:01.802Z","status":"resolved","message_html":"

The incident has been resolved and all log ingestion has caught up

\n"}]},{"id":"01KQZ2165A60DJRQ5510SX5KWC","name":"Dropped workflow invocations in EU","status":"resolved","published_at":"2026-05-06T14:15:00Z","affected_components":[{"component_id":"01KPT1T2HGQ2E8X5TBTTWR4NEV","component_name":"Workflows","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-05-06T14:15:00Z","end_at":"2026-05-06T14:43:00Z"}],"updates":[{"id":"01KQZ2165A5H9AZTCRHHMH677V","published_at":"2026-05-06T14:15:00Z","status":"investigating","message_html":"

We're investigating reports of delayed workflow execution in EU Cloud. Workflows continue to run, but with delays of up to 30 minutes.

\n"},{"id":"01KQZ2165A7GY51MQT094R5JKM","published_at":"2026-05-06T14:30:00Z","status":"identified","message_html":"

The delay was caused by a routine database change that briefly prevented our workflow workers from picking up scheduled jobs. The change has completed and workers are recovering.

\n"},{"id":"01KQZ2165ATK6YC47141XKXSNE","published_at":"2026-05-06T14:43:00Z","status":"monitoring","message_html":"

Workflows are processing again and the backlog is being drained. We're monitoring queue depth in EU Cloud until it returns to normal levels.

\n"},{"id":"01KQZ2165A7TA29TS626SQPCSK","published_at":"2026-05-06T14:50:00Z","status":"resolved","message_html":"

Workflow processing in EU Cloud has resumed normally. Around a thousand total workflow runs were dropped during a 33-minute window between 14:12-14:45 UTC when a deploy ordering issue caused workflow trigger inserts to fail silently. We've identified the cause and are putting safeguards in place to prevent this from happening again. Affected customers will be contacted directly.

\n"}]},{"id":"01KQN8E4JXQF3PCSCTZ6XDQYPY","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-05-02T21:10:13.852Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-05-02T21:10:13.852Z","end_at":"2026-05-02T22:10:33.352Z"}],"updates":[{"id":"01KQN8E4JXPH8BSBGG18MQDZXE","published_at":"2026-05-02T21:10:13.852Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KQNBWK7P2J5QKVNX34BY522Z","published_at":"2026-05-02T22:10:33.352Z","status":"monitoring","message_html":"

Fix has been identified and deployed. Event ingestion catch up in progress

\n"},{"id":"01KQP15ZG72EA4YTFH12JB9K7C","published_at":"2026-05-03T04:22:40.922Z","status":"resolved","message_html":"

Ingestion has fully caught up

\n"}]},{"id":"01KQHN1F6GWWPR6QMQ8FJ40KRP","name":"LLM traces older than ~17 hours are not loading in the Dashboard","status":"resolved","published_at":"2026-05-01T11:33:32.495Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-05-01T11:33:32.495Z","end_at":"2026-05-01T12:02:47.056Z"},{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-05-01T11:33:32.495Z","end_at":"2026-05-01T12:02:47.056Z"}],"updates":[{"id":"01KQHN1F6GGE3XTHPAESPGXS3Z","published_at":"2026-05-01T11:33:32.495Z","status":"monitoring","message_html":"

LLM analytics traces older than ~17 hours wouldn't load in the dashboard and instead showed a 'trace not found' error. We've fixed this and are now monitoring.

\n"},{"id":"01KQHPQ0KP6658V3WJHBRR6AKZ","published_at":"2026-05-01T12:02:47.056Z","status":"resolved","message_html":"

Traces are now loading as expected in the Dashboard

\n"}]},{"id":"01KQAEBD3B52AXVYP90WNQS9RK","name":"Feature flags API: elevated latency and error rates","status":"resolved","published_at":"2026-04-28T16:21:56.97Z","affected_components":[{"component_id":"01K71VKZT2FHV0WYA5B99J608M","component_name":"Feature Flags API","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-04-28T16:21:56.97Z","end_at":"2026-04-28T19:57:20.763Z"}],"updates":[{"id":"01KQAEBD3B6NHBA1GKF4EJB07P","published_at":"2026-04-28T16:21:56.97Z","status":"investigating","message_html":"

Weโ€™re investigating elevated latency error rates on the feature flags API. Flag evaluations may fail or fall back to default behavior for some requests.

\n"},{"id":"01KQAF2EYDY9YCPFCG7ANXAA88","published_at":"2026-04-28T16:34:32.546Z","status":"identified","message_html":"

We have identified the issue, and latency/error rates are decreasing

\n"},{"id":"01KQAFQS0NTZRTGZH11VRM8KY8","published_at":"2026-04-28T16:46:10.985Z","status":"monitoring","message_html":"

A fix has been deployed, and our metrics have returned to normal. Weโ€™ll continue to monitor the situation.

\n"},{"id":"01KQATNSZ6GXTPFQ0SZZE50VJB","published_at":"2026-04-28T19:57:20.763Z","status":"resolved","message_html":"

Systems have been stable for sometime now. Marking as resolved.

\n"}]},{"id":"01KQAADD0VD9NYFSCHYY6DFA70","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-04-28T15:13:08.122Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-04-28T15:13:08.122Z","end_at":"2026-04-28T15:28:06.619Z"}],"updates":[{"id":"01KQAADD0V2TYXGTN4XRMHXCFG","published_at":"2026-04-28T15:13:08.122Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KQAB8TE9NYKPF9EW6EABNDSZ","published_at":"2026-04-28T15:28:06.619Z","status":"resolved","message_html":"

The delay has been resolved and logs are processing normally again

\n"}]},{"id":"01KQ9EWAZTDR41WGNQST1V9SZ6","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-04-28T07:11:57.433Z","affected_components":[{"component_id":"01KGS5Y7FVSA531FZRS007HX3V","component_name":"Logs","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-04-28T07:11:57.433Z","end_at":"2026-04-28T07:13:44.312Z"}],"updates":[{"id":"01KQ9EWAZT340NRN8R19QRWBZB","published_at":"2026-04-28T07:11:57.433Z","status":"identified","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KQ9EZKB7WEZ4MHNTMWYZGD44","published_at":"2026-04-28T07:13:44.312Z","status":"resolved","message_html":"

The incident has been resolved and Logs ingestion has caught up

\n"}]},{"id":"01KQ0VZ1WY36YG5SDD3YE042Z7","name":"Phishing emails sent via PostHog invite system","status":"resolved","published_at":"2026-04-24T23:07:28.029Z","affected_components":[],"updates":[{"id":"01KQ0VZ1WYDZ6ZEX6Z7AFC08F6","published_at":"2026-04-24T23:07:28.029Z","status":"investigating","message_html":"

We are investigating reports of an attacker abusing PostHog's invite process to send phishing emails. The emails use our standard invite template but contain a link directing to a malicious external site. If you received an unexpected PostHog invite email between April 22โ€“24, do not click any links in it.

\n

Fewer than 0.03% of the targeted email addresses matched records in our database, suggesting it is unlikely this list originated from a PostHog data leak. We have found no evidence of a compromise of PostHog systems and have deployed a fix to prevent similar attacks.

\n"},{"id":"01KQ12NJQHV8S5AJM9TSX2AKJS","published_at":"2026-04-25T01:04:37.64Z","status":"monitoring","message_html":"

We've deployed a fix to prevent further abuse of our invite process following reports of phishing emails sent using it. The attacker has been blocked and we are monitoring for further activity. We have found no evidence of a compromise of PostHog data or systems. If you received an unexpected PostHog invite email between April 22โ€“24, do not click any links in it.

\n"},{"id":"01KQ284YWFS9VHG8JV2SSMH4FG","published_at":"2026-04-25T11:59:38.912Z","status":"resolved","message_html":"

No further abuse of the invite process has been observed since the fix was deployed.

\n"}]},{"id":"01KPXZZ1R2M11XN81B9N3PZ5VX","name":"Session replays are stuck buffering in EU","status":"resolved","published_at":"2026-04-23T20:19:38.881Z","affected_components":[{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"degraded_performance","start_at":"2026-04-23T20:19:38.881Z","end_at":"2026-04-23T20:40:32.362Z"}],"updates":[{"id":"01KPXZZ1R2NPWR0EA5HY875870","published_at":"2026-04-23T20:19:38.881Z","status":"investigating","message_html":"

Session replays are currently stuck buffering in our EU Cloud. No data has been lost, and we are looking into the issue.

\n"},{"id":"01KPY159TK2PJEEWWHV89CB77K","published_at":"2026-04-23T20:40:32.362Z","status":"monitoring","message_html":"

We identified the issue and the fix is live. Replays should be buffering as normal.

\n"},{"id":"01KPZ6A8VJS1P6T6TNCGKXTGD7","published_at":"2026-04-24T07:29:52.525Z","status":"resolved","message_html":"

Recording playback is fully restored. We are taking steps to ensure that our automated alerts will help us identify similar issues in the future.

\n"}]},{"id":"01KPSY5YTTB1MEZ5KZVQ0W8NDZ","name":"Workflow delays and \"Wait until\" steps not resuming","status":"resolved","published_at":"2026-04-22T06:31:30.393Z","affected_components":[{"component_id":"01KPT1T2HGB5MPX8T08CAXCHDN","component_name":"Workflows","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-04-22T06:00:00Z","end_at":"2026-04-22T10:30:36.493Z"},{"component_id":"01KPT1T2HGQ2E8X5TBTTWR4NEV","component_name":"Workflows","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-04-22T06:00:00Z","end_at":"2026-04-22T10:30:36.493Z"}],"updates":[{"id":"01KPSY5YTTG36G8E0RN7DBNQ8P","published_at":"2026-04-22T06:31:30.393Z","status":"identified","message_html":"

Some workflows using "Wait until" or delayed branching steps failed to resume after their wait period elapsed. Affected workflows appeared stuck at the waiting step indefinitely. Workflows without delay/wait steps were not affected.

\n

A deduplication safeguard deployed to prevent duplicate workflow executions introduced an incompatibility with how workflow job IDs were generated internally. When a waiting workflow was rescheduled, its internal ID was rewritten during a routing step, causing the deduplication check to incorrectly treat the legitimate resume as a duplicate and discard it.

\n"},{"id":"01KPT114JBZ38HP0J2CDTJAPMP","published_at":"2026-04-22T07:21:18.178Z","status":"monitoring","message_html":"

We deployed a fix removing the deduplication logic that caused the issue in the first place. We are monitoring the rollout and once the image is deployed this issue should be resolved.

\n"},{"id":"01KPT3Q91853CY4C0CMJGGZZY1","published_at":"2026-04-22T08:08:20.801Z","status":"monitoring","message_html":"

Given that change was introduced on March 30th we are starting an impact analysis to identify the blast radius in order to identify the exact teams & workflows affected as well as the overall runs that were affected.

\n"},{"id":"01KPT7JGPY7QA95RCKKN2SPB7B","published_at":"2026-04-22T09:15:39.125Z","status":"monitoring","message_html":"

We identified all affected workflows & customers that are affected and are gathering more information in regards of blocked runs and overall percentage of runs being affected in order to give a good overview of the overall impact. Customer communication is being prepared once we have all necessary data to paint the whole picture.

\n"},{"id":"01KPTBVRNK87PWZJSSGTP0V7MD","published_at":"2026-04-22T10:30:36.493Z","status":"resolved","message_html":"

The code that caused the bug was reverted & tested out. We are back to being fully operational. As there is no immediate incident we mark this Incident as resolved & will follow up with a public post mortem. This post mortem will include the following information:

\n
    \n

  1. Root Cause analysis and complete timeline of the issue

    \n
    2. \n

  2. Resolution of the bug and follow ups to mitigate any future occurrence of this & related issues

    \n
    3. \n

  3. Impact analysis with an overview of the overall impact

    \n
    4. \n
\n

We will reach out to every customer who has been affected directly.

\n

We apologise for this disturbance.

\n"}]},{"id":"01KPNKDYTS1CF0MTJHVF0ZKAA3","name":"MCP: autorization outage","status":"resolved","published_at":"2026-04-20T14:06:40.467Z","affected_components":[],"updates":[{"id":"01KPNKDYTS108K4DVM6ERHMSA8","published_at":"2026-04-20T14:06:40.467Z","status":"investigating","message_html":"

Weโ€™re investigating an issue causing parts of the MCP to be inaccessible. Some users may see authentication errors in the MCP server.

\n"},{"id":"01KPNMGHW4PKZSMMJ5D553TMPJ","published_at":"2026-04-20T14:25:34.113Z","status":"identified","message_html":"

Weโ€™re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.

\n"},{"id":"01KPNW99B53KZS3QJDQ67P07PR","published_at":"2026-04-20T16:41:24.607Z","status":"resolved","message_html":"

We've detected the problem and shipped a fix already. MCP authentication is now fully functioning once again.

\n"}]},{"id":"01KPN912KXSDQJPTVDPNCKPWSR","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-04-20T11:04:52.604Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-04-20T11:04:52.604Z","end_at":"2026-04-20T12:46:24.97Z"}],"updates":[{"id":"01KPN912KX9FZXMVSK1838AJQG","published_at":"2026-04-20T11:04:52.604Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline. Logs may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KPNCTVH553EGM2FTXMDBQRDD","published_at":"2026-04-20T12:11:23.068Z","status":"monitoring","message_html":"

The issue has been resolved and we are now catching up on logs ingestion. We expect to have caught up in the next 15 minutes

\n"},{"id":"01KPNEV05PX2TZF4W1DTRY43B6","published_at":"2026-04-20T12:46:24.97Z","status":"resolved","message_html":"

The incident has been resolved

\n"}]},{"id":"01KPFDW0ABAS5JX3MHX3QTF83N","name":"Logs ingestion: processing delays","status":"resolved","published_at":"2026-04-18T04:34:02.698Z","affected_components":[{"component_id":"01KGS5Y7FVNT0S3WQVS8TYG7P4","component_name":"Logs","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-04-18T04:34:02.698Z","end_at":"2026-04-18T04:44:29.377Z"}],"updates":[{"id":"01KPFDW0ABW4TRXNJ1JKRGD71X","published_at":"2026-04-18T04:34:02.698Z","status":"monitoring","message_html":"

Weโ€™ve identified processing delays in the logs ingestion pipeline.

\n

The issue has been resolved and logs are resuming processing, there is approximately a 25 minute delay at the moment

\n"},{"id":"01KPFEF49B5C7JZ3A7WS3K1XPZ","published_at":"2026-04-18T04:44:29.377Z","status":"resolved","message_html":"

The incident has been resolved and logs ingestion is back to normal

\n"}]},{"id":"01KPBQ3CMGKM3074H9ETQ1KWBM","name":"Event ingestion: processing delays","status":"resolved","published_at":"2026-04-16T17:58:24.143Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"degraded_performance","start_at":"2026-04-16T17:58:24.172Z","end_at":"2026-04-16T21:56:16.337Z"}],"updates":[{"id":"01KPBQ3CMG2D87ZMAT1QDP1X4C","published_at":"2026-04-16T17:58:24.143Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the event ingestion pipeline. Events may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KPC0ACTRK90MJYF93R9WA6GX","published_at":"2026-04-16T20:39:30.928Z","status":"investigating","message_html":"

We are continuing to investigate the source of the processing delays for event ingestion. We'll have another update within an hour.

\n"},{"id":"01KPC1YFG5086S1QHRRZNA4496","published_at":"2026-04-16T21:07:57.594Z","status":"monitoring","message_html":"

We have resolved the processing delays for event ingestion at this time. We will continue to monitor the situation for another 30 minutes before resolving the incident.

\n

Thank you for your patience as we worked through this!

\n"},{"id":"01KPC4PY9YCCVABM3DMAFET8RY","published_at":"2026-04-16T21:56:16.337Z","status":"resolved","message_html":"

While monitoring we have not seen any increase in processing delays for event ingestion. The underlying issue is now resolved.

\n

Thank you again for your patience!

\n"}]},{"id":"01KPBDRPY86XXVN4VPPT20B5WP","name":"Error tracking ingestion: processing delays","status":"resolved","published_at":"2026-04-16T15:15:17.063Z","affected_components":[{"component_id":"01KPBDN6ZPZG2TJEJ884YWS36C","component_name":"Error Tracking Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-04-16T14:30:00Z","end_at":"2026-04-16T15:53:00Z"}],"updates":[{"id":"01KPBDRPY8CMXC3VT7CCK545HC","published_at":"2026-04-16T15:15:17.063Z","status":"investigating","message_html":"

Weโ€™ve identified processing delays in the error tracking ingestion pipeline. Exceptions and issues may take longer than usual to appear in the product. Data is not lost but may not show in PostHog apps and queries until the processing delay is resolved.

\n"},{"id":"01KPBH4FCNE51XC9MEW4FC21QP","published_at":"2026-04-16T16:14:08Z","status":"resolved","message_html":"

Lag has been resolved and root cause identified. Load on the exception resolution service was unevenly distributed and caused a resource exhaustion in few pods. The main ingestion pipeline autoscaled to catch up with the lag which increased even more the pressure on those pods. We are working on improving the stability of the resolution service and better distribute the load during resolution. The incident didn't involve any data loss.

\n"}]},{"id":"01KP8XDJW0E7CRCNF4H4ZR50RT","name":"EU: Duplicate workflow destination deliveries","status":"resolved","published_at":"2026-04-15T13:50:00Z","affected_components":[{"component_id":"01K71VKZT25W0ZBSHYC434DCBS","component_name":"Destination Delivery (realtime)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","status":"partial_outage","start_at":"2026-04-15T13:11:00Z","end_at":"2026-04-15T13:50:00Z"}],"updates":[{"id":"01KP8XDJW0AD2JQSQT4YFWE1FX","published_at":"2026-04-15T13:50:00Z","status":"resolved","message_html":"

On April 15 between 13:11-13:50 UTC, a configuration change in our EU region caused some workflows to re-execute their actions multiple times, resulting in duplicate email and certain destination deliveries (webhooks, Slack, Intercom and others) for a subset of customers. Detected via internal monitoring and reverted within ~40 minutes. Full post-incident review is in progress.

\n"}]},{"id":"01KP8VDE3E168MPBXZWH457NAP","name":"Posthog Capture Outage","status":"resolved","published_at":"2026-04-14T14:50:00Z","affected_components":[{"component_id":"01K71VKZT2WNGRE4V2KQ1VY4Q2","component_name":"Event Ingestion Success","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","status":"partial_outage","start_at":"2026-04-14T15:50:00Z","end_at":"2026-04-14T16:00:00Z"}],"updates":[{"id":"01KP8VSTR4RA1KRXZTARMRM53A","published_at":"2026-04-14T16:01:00Z","status":"investigating","message_html":"

Capture is returning 5xx errors

\n"},{"id":"01KP8VWZF1XQXNGQAAKFWDH3D6","published_at":"2026-04-14T16:08:00Z","status":"resolved","message_html":"

During the period of 15:50 (UTC) to 16:00, PostHog's capture endpoint had a partial outage due to a Kafka outage. This resulted in an elevated rate of 503 status code responses.

\n

During this time we weren't able to capture some events, meaning users might experience inconsistencies on their dashboards for that time period.

\n

We are planning to add a secondary resilient storage as a backup for future occurrences in order to guarantee that we aren't dependent on kafka for data retention

\n"}]}],"active_maintenances":[],"recent_maintenances":[{"id":"01KPP2830A8A9625X7GR9TM6AP","name":"US Cloud โ€” Ingestion Kafka cluster migration","status":"maintenance_complete","published_at":"2026-04-20T18:25:36.777Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2026-04-21T07:00:00Z","end_at":"2026-04-21T08:29:33.107Z"},{"component_id":"01KPBDN6ZPZG2TJEJ884YWS36C","component_name":"Error Tracking Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2026-04-21T07:00:00Z","end_at":"2026-04-21T08:29:33.107Z"}],"updates":[{"id":"01KPP2830A0KV6HW6NQP2EW8DF","published_at":"2026-04-20T18:25:36.777Z","status":"maintenance_scheduled","message_html":"

We are migrating our US ingestion pipeline to a dedicated Kafka cluster for better isolation and performance. We expect only a brief disruption of at most 15 minutes during the swap, where some events may take slightly longer than usual to appear in PostHog. No event loss is expected โ€” all events sent during the window will be processed. Queries, dashboards, and exports are unaffected.

\n"},{"id":"01KPQHAZJ88AX9P9HXC6T4QSNH","published_at":"2026-04-21T08:08:34.654Z","status":"maintenance_in_progress","message_html":"

We have started the migration of the Kafka cluster.

\n"},{"id":"01KPQJHCGV0Z2J68591BCH1NB1","published_at":"2026-04-21T08:29:33.107Z","status":"maintenance_complete","message_html":"

We have successfully switched over to the new Kafka cluster and processed delayed events. We're now processing in real time. No data was lost during the migration.

\n"}]},{"id":"01KKBJQ8FHVXMZ7M4CZB8QDRMD","name":"US: maintenance - event data ingestion ","status":"maintenance_complete","published_at":"2026-03-10T09:54:46.896Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2026-03-10T10:00:00Z","end_at":"2026-03-10T11:14:17.853Z"},{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2026-03-10T10:00:00Z","end_at":"2026-03-10T11:14:17.853Z"},{"component_id":"01KGS5Y7FVPDX0537CS25CF0D8","component_name":"Destination Delivery (batch exports)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2026-03-10T10:00:00Z","end_at":"2026-03-10T11:14:17.853Z"}],"updates":[{"id":"01KKBJQ8FH20HSCYJJF5AKGPEB","published_at":"2026-03-10T09:54:46.896Z","status":"maintenance_scheduled","message_html":"

We'll be having a maintenance operation going for event and data ingestion, destination delivery.

\n

We expect the impact to be minimal with some minutes of ingestion lag impacting the aforementioned services during that time.

\n

Thank you for your patience.

\n"},{"id":"01KKBME26K6EPKJGZBDKS4R2T2","published_at":"2026-03-10T10:24:42.731Z","status":"maintenance_in_progress","message_html":"

Maintenance started, we will update as soon as there is something important to share.

\n"},{"id":"01KKBPX4WVWC9RBRJ9D9282EMF","published_at":"2026-03-10T11:07:54.159Z","status":"maintenance_in_progress","message_html":"

Maintenance work is done and we're catching up lag.

\n

We're currently seeing around 20mins of lag and catching up quickly.

\n

We will resolve once we catched up the lag.

\n"},{"id":"01KKBQ8VKCPAT6YXJK5DZTG8PA","published_at":"2026-03-10T11:14:17.853Z","status":"maintenance_complete","message_html":"

We catched up the lag. Thank you for your patience!

\n"}]},{"id":"01KC8X2QG1GM429YB70HMGRT14","name":"US: app and query infrastructure maintenance","status":"maintenance_complete","published_at":"2025-12-12T08:39:21.197Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-12-12T09:00:00Z","end_at":"2025-12-12T10:00:00Z"},{"component_id":"01K71VKZT2PKFMSZT78FBSH5YT","component_name":"REST API Query endpoints","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-12-12T09:00:00Z","end_at":"2025-12-12T10:00:00Z"}],"updates":[{"id":"01KC8X2QG19HF87JCJXK0R2HV3","published_at":"2025-12-12T08:39:21.273Z","status":"maintenance_scheduled","message_html":"

We will be undergoing scheduled maintenance of our database infrastructure for app and /query.

\n

This includes a scheduled failover of our writer instance which will cause a slight increase in error rates during that time, which usually is just a few seconds. Our services will retry most of the requests.

\n

We will notify once this is done and post updates if necessary.

\n"},{"id":"01KC8X2QG14FVH8ET4H2HKC2A8","published_at":"2025-12-12T09:00:21.319Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01KC90F8NHHXA7KJPYFBTSCAX3","published_at":"2025-12-12T09:30:52.845Z","status":"maintenance_in_progress","message_html":"

The main part of the maintenance operations is done.

\n

As expected, the database failover showed a brief increase of error rates that recovered after seconds.

\n

We're cleaning up things that should have no customer-facing impact now and keep on monitoring.

\n"},{"id":"01KC90F8NHPGRC3P66WD8W76CM","published_at":"2025-12-12T10:00:21.336Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01KB0J0XM6HRYPMK59FCVETGSF","name":"Persons Database Maintenance","status":"maintenance_complete","published_at":"2025-11-26T16:19:25.882Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-11-26T16:30:00Z","end_at":"2025-11-26T18:30:00Z"}],"updates":[{"id":"01KB0J0XM63JNP3HZZJNGV6J27","published_at":"2025-11-26T16:19:25.925Z","status":"maintenance_scheduled","message_html":"

We're performing a critical infrastructure upgrade to our persons database system. This whole process will take approximately 2 hours.\nWe expect that some customers may experience delays in event processing for a brief period of time. Your data is safe and will not be lost during this maintenance. We apologize for any inconvenience and appreciate your patience.

\n"},{"id":"01KB0J0XM66M19WWPW25QXWEV6","published_at":"2025-11-26T16:30:21.171Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01KB0S0C34ZPWFHYZ0FJ7KFH1V","published_at":"2025-11-26T18:30:21.158Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01KAYYKES4WT901BTFZ29094E3","name":"Persons Database Maintenance","status":"maintenance_complete","published_at":"2025-11-26T01:12:32.107Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-11-26T04:00:00Z","end_at":"2025-11-26T06:00:00Z"}],"updates":[{"id":"01KAYYKES4ZRHPHXFHTM4D97Y6","published_at":"2025-11-26T01:12:32.157Z","status":"maintenance_scheduled","message_html":"

We're performing a critical infrastructure upgrade to our persons database system. This whole process will take approximately 2 hours.\nWe expect that some customers may experience delays in event processing for a brief period of time. Your data is safe and will not be lost during this maintenance. We apologize for any inconvenience and appreciate your patience.

\n"},{"id":"01KAZ22VZDTQSKW6TZ9NK3V5BC","published_at":"2025-11-26T03:00:25.33Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01KAZ5FAQ8T7EHE34TVRE0EBJ1","published_at":"2025-11-26T04:00:21.42Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01KAZCAWW07FW91DJVHB3QEAYB","published_at":"2025-11-26T06:00:21.383Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01KAGNY2WG5T9X4YN6J76BYZXR","name":"EU: Datawarehouse maintenance","status":"maintenance_complete","published_at":"2025-11-20T13:02:44.95Z","affected_components":[{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-11-27T19:00:00Z","end_at":"2025-11-27T23:00:00Z"},{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-11-27T19:00:00Z","end_at":"2025-11-27T23:00:00Z"},{"component_id":"01K71VKZT2KGM8GT11MP0ZQ0YF","component_name":"REST API Query endpoints","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-11-27T19:00:00Z","end_at":"2025-11-27T23:00:00Z"}],"updates":[{"id":"01KAGNY2WGBEDRH4TCPH8AEQZJ","published_at":"2025-11-20T13:02:45.011Z","status":"maintenance_scheduled","message_html":"

We will perform upgrades on our ClickHouse infrastructure in EU to increase performance and reliablity of our data platform.

\n

We might accumulate lag in our data processing and elevated error rate to our query-endpoints during this time. This can have effect on the application and API responses for some customers. The queries can be retried and should succeed.

\n"},{"id":"01KB37YXAM0MQNT8487Y67MQHD","published_at":"2025-11-27T18:00:25.657Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01KB3BCXD6ZDCMSMMBRN24HGFJ","published_at":"2025-11-27T19:00:21.394Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01KB3S3WPR65TGFDEQNFMA6XKZ","published_at":"2025-11-27T23:00:21.339Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01KA9FXFQYVGBBRDT5RVA7ZG86","name":"Persons Database","status":"maintenance_complete","published_at":"2025-11-17T17:36:42.426Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-11-17T18:00:00Z","end_at":"2025-11-17T19:00:00Z"}],"updates":[{"id":"01KA9FXFQYQ22R3V49Q6BPGQHW","published_at":"2025-11-17T17:36:42.484Z","status":"maintenance_scheduled","message_html":"

We're performing a critical infrastructure upgrade to our persons database system as a direct followup to the recent incident. This whole process will take approximately 1 hour. \nWe don't expect user observable service interruptions during this operation. Your data is safe and no data will be lost during this maintenance. We apologize for any inconvenience and appreciate your patience.

\n"},{"id":"01KA9FXFQYSD1TDWFJBSXR74H5","published_at":"2025-11-17T18:00:21.337Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01KA9KECC40GWQ69D78YTN1050","published_at":"2025-11-17T19:00:21.476Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K7GZJV28JC484VMVCV1PEANN","name":"EU: Routine Maintenance - event ingestion & destinations","status":"maintenance_complete","published_at":"2025-10-14T08:54:43.761Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-10-16T08:00:00Z","end_at":"2025-10-16T10:00:00Z"},{"component_id":"01K71VKZT25W0ZBSHYC434DCBS","component_name":"Destination Delivery (realtime)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-10-16T08:00:00Z","end_at":"2025-10-16T10:00:00Z"}],"updates":[{"id":"01K7GZJV287P3RG05VWHV3FQWE","published_at":"2025-10-14T08:54:43.823Z","status":"maintenance_scheduled","message_html":"

We will perform a routine maintenance on PostHog Cloud EU, which will delay event ingestion and destinations. No data will be lost during this operation.

\n"},{"id":"01K7NXDZFYGWZMNSBPGFX1Z2TY","published_at":"2025-10-16T07:00:52.245Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01K7P0ZEJ34JJZSF4J03EKSVPC","published_at":"2025-10-16T08:00:23.125Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K7P4DRCZ1Z2JMAXXP1X7DE5Y","published_at":"2025-10-16T08:59:50.624Z","status":"maintenance_in_progress","message_html":"

Maintenance work is done, we've veriified that we're good and now monitoring. The lag should have caught up for most of you and will be consumed entirely very soon.

\n"},{"id":"01K7P7SMQB6PDPQ4ENPNPW3A1E","published_at":"2025-10-16T10:00:24.257Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K7GZJTYT52C6JTKW6JWH642W","name":"US: Routine Maintenance - event ingestion & destinations","status":"maintenance_complete","published_at":"2025-10-14T08:55:59.974Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-10-16T12:00:00Z","end_at":"2025-10-16T14:00:00Z"},{"component_id":"01K71VKZT2GFF9QVAFNYFVXBJ9","component_name":"Destination Delivery (realtime)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-10-16T12:00:00Z","end_at":"2025-10-16T14:00:00Z"}],"updates":[{"id":"01K7GZJTYTDXRKWEKECTH301Q1","published_at":"2025-10-14T08:56:00.024Z","status":"maintenance_scheduled","message_html":"

We will perform a routine maintenance on PostHog Cloud US, which will delay event ingestion and destinations. No data will be lost during this operation.

\n"},{"id":"01K7PB9X2T0E7E64GQ4RABXZ7Q","published_at":"2025-10-16T11:00:24.616Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01K7PEQKWE4EXPSPZJXT59Y0QA","published_at":"2025-10-16T12:00:25.539Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K7PJ0K46NQH15HQVQZFB1ERG","published_at":"2025-10-16T13:01:12.693Z","status":"maintenance_in_progress","message_html":"

Maintenance work is done, we verified that the systems picked up data processing and all is well.

\n

Delays in processing are going down. We are monitoring.

\n"},{"id":"01K7PNJK8EPFHXV927KWYXJCEF","published_at":"2025-10-16T13:41:15.355Z","status":"maintenance_complete","message_html":"

Everything is done, thanks for your patience!

\n"}]},{"id":"01K71VNY8JH62VHT459ZPV1RBG","name":"Database migration","status":"maintenance_complete","published_at":"2023-04-28T12:17:07.378Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-04-28T12:18:20.414Z","end_at":"2023-04-28T14:20:08.965Z"},{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-04-28T12:18:20.414Z","end_at":"2023-04-28T14:20:08.965Z"},{"component_id":"01K71VKZT2R7F8EV0BB2ZM1TJE","component_name":"Feature Flags API","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-04-28T12:18:20.414Z","end_at":"2023-04-28T14:20:08.965Z"}],"updates":[{"id":"01K71VNY8JZF58X7RN9RQSJSGJ","published_at":"2023-04-28T12:17:07.443Z","status":"maintenance_scheduled","message_html":"

We are migrating our US Cloud postgres to a better and more scalable setup. Event ingestion will be paused, and the UI will be read only. No data will be lost.

\n"},{"id":"01K71VNY8J51MJKVRXD574PN8H","published_at":"2023-04-28T12:18:20.414Z","status":"maintenance_in_progress","message_html":"

Our database migration is in progress. We will provide updates where required.

\n"},{"id":"01K71VNY8J5YZNJ3CZ0035JFWN","published_at":"2023-04-28T14:20:08.965Z","status":"maintenance_complete","message_html":"

Our maintenance window is complete. We had to roll back due to some issues with our replication, and are just catching up with the ingestion lag now.

\n"}]},{"id":"01K71VNWWC5PZHSR9S2RNPPK5M","name":"Scheduled Maintenance for Posthog Cloud US","status":"maintenance_complete","published_at":"2023-05-16T09:44:34.802Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-05-16T10:00:00Z","end_at":"2023-05-16T10:06:22.912Z"},{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-05-16T10:00:00Z","end_at":"2023-05-16T10:06:22.912Z"}],"updates":[{"id":"01K71VNWWC4WR9VY4C9CE7T95C","published_at":"2023-05-16T09:44:34.838Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud US will be undergoing scheduled maintenance. During this we'll pause ingestion. You won't lose any data. Instead, we'll queue events and ingest them once the work is done.

\n"},{"id":"01K71VNWWC0N3VF9KEXDNNXD9T","published_at":"2023-05-16T10:00:20.08Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VNWWC9S10KRSPWAX5G7SB","published_at":"2023-05-16T10:06:22.912Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been cancelled. All systems are operational, we will reschedule the maintenance for a later date

\n"}]},{"id":"01K71VNVPK5B6WAHMMJRZWPZHR","name":"Scheduled Maintenance for Posthog Cloud US","status":"maintenance_complete","published_at":"2023-06-01T09:25:27.115Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-06-01T10:00:00Z","end_at":"2023-06-01T11:20:44.95Z"},{"component_id":"01K71VKZT2R7F8EV0BB2ZM1TJE","component_name":"Feature Flags API","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-06-01T10:00:00Z","end_at":"2023-06-01T11:20:44.95Z"}],"updates":[{"id":"01K71VNVPKJJYV6YEPWZ3WHVVT","published_at":"2023-06-01T09:25:27.172Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud US will be undergoing scheduled maintenance. During this we'll pause ingestion. No events will be lost.

\n"},{"id":"01K71VNVPKSYEBGJFD65EGR4H4","published_at":"2023-06-01T10:00:25.577Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VNVPKW9KD4AF5T8B7HFV8","published_at":"2023-06-01T10:58:33.875Z","status":"maintenance_in_progress","message_html":"

Maintenance work is on-going. We are starting to come back online but there may still be occasional 500 errors until everything is finalised, we expect 30-60mins until everything is complete

\n"},{"id":"01K71VNVPKWA3GHSDPVGV0GDV2","published_at":"2023-06-01T11:20:44.95Z","status":"maintenance_complete","message_html":"

We have completed our migration and everything is working as expected. All systems are reporting normal operation. We have a backlog of events to process so they will be delayed while we catch up. We expect that will take around 15 minutes

\n"}]},{"id":"01K71VNP1TBJKM16Q6T8ZM1SX8","name":"Planned database maintenance","status":"maintenance_complete","published_at":"2023-08-29T10:13:48.637Z","affected_components":[{"component_id":"01K71VKZT2C665SZQH35KKG5GR","component_name":"App (Web & Desktop)","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-08-29T10:15:00Z","end_at":"2023-08-29T14:00:00Z"},{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-08-29T10:15:00Z","end_at":"2023-08-29T14:00:00Z"},{"component_id":"01K71VKZT2R7F8EV0BB2ZM1TJE","component_name":"Feature Flags API","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2023-08-29T10:15:00Z","end_at":"2023-08-29T14:00:00Z"}],"updates":[{"id":"01K71VNP1TF1J5XHQ5N2Y4XVSX","published_at":"2023-08-29T10:13:48.692Z","status":"maintenance_scheduled","message_html":"

Pardon our dust! We are currently doing a major DB upgrade to improve how we scale.

\n

The estimated maintenance time is at most 4 hours but should be shorter. During this time, you won't lose any data. Instead, we'll queue events and ingest them once the work is done.

\n

Feature flags and experiments will function normally but won't be editable while work is underway.

\n"},{"id":"01K71VNP1TTN22WPMS0P3FSGQ8","published_at":"2023-08-29T10:16:17.98Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VNP1T156RBYVCAXE1GR9X","published_at":"2023-08-29T14:02:17.565Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VNN747JVBRTY6Q5QN6HSS","name":"Postgres Upgrade","status":"maintenance_complete","published_at":"2023-09-14T17:04:57.245Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2023-09-14T17:10:00Z","end_at":"2023-09-14T18:40:46.417Z"}],"updates":[{"id":"01K71VNN749A07ZX7WKS3YA9ER","published_at":"2023-09-14T17:04:57.361Z","status":"maintenance_scheduled","message_html":"

Pardon our dust! We are currently doing a major DB upgrade to improve how we scale.\nThe estimated maintenance time is at most 4 hours but should be shorter. During this time, you won't lose any data. Instead, we'll queue events and ingest them once the work is done.

\n

Feature flags and experiments will function normally but won't be editable while work is underway.

\n"},{"id":"01K71VNN74VB2P2KNF7YQ9F4EX","published_at":"2023-09-14T17:10:17.082Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VNN74J42S48H6VAGG54E5","published_at":"2023-09-14T18:32:18.112Z","status":"maintenance_in_progress","message_html":"

The upgrade was completed, and we are processing the backlog of events.

\n"},{"id":"01K71VNN74P1DCHSX4W7WQ9N1S","published_at":"2023-09-14T18:40:46.417Z","status":"maintenance_complete","message_html":"

We have completed our upgrade, and everything is working as expected. All systems are reporting normal operation. Enjoy your day!

\n"}]},{"id":"01K71VNHKFSTBJR5B3RBAXQB34","name":"US Cloud Session Replay Ingestion Maintence","status":"maintenance_complete","published_at":"2024-02-07T17:30:19.126Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2024-02-08T09:00:00Z","end_at":"2024-02-08T10:34:41.307Z"}],"updates":[{"id":"01K71VNHKFGVZNRYMT284HZNK7","published_at":"2024-02-07T17:30:19.175Z","status":"maintenance_scheduled","message_html":"

We will be undergoing scheduled maintenance to our Session Replay ingestion pipeline. During this time replays will still be recorded but there may be delays until they can viewed in the app.

\n

Event ingestion will be unaffected

\n

We expect there to be no more than 4 hours of delays.

\n"},{"id":"01K71VNHKFH01WTHTD88G349B7","published_at":"2024-02-08T08:00:00.567Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01K71VNHKFHJVKZ9ZH6TBR6D6Z","published_at":"2024-02-08T09:00:56.278Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VNHKF0GEJPYEX5EKGQN14","published_at":"2024-02-08T10:34:29.595Z","status":"maintenance_in_progress","message_html":"

The maintenance has been completed successfully, all systems are back to normal

\n"},{"id":"01K71VNHKFCFFYFWBDHPPYXZ1P","published_at":"2024-02-08T10:34:41.307Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMR2MEBBPT80FJGPKV3QT","name":"PostHog Cloud EU Maintenance","status":"maintenance_complete","published_at":"2025-03-03T10:03:13.647Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-03-03T10:04:00Z","end_at":"2025-03-03T11:04:00Z"}],"updates":[{"id":"01K71VMR2MDTEFKJF09FDR4FP2","published_at":"2025-03-03T10:03:13.703Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud EU will be undergoing scheduled maintenance. During this time we'll pause ingestion. No events will be lost

\n"},{"id":"01K71VMR2MBDH8JYKGN3N62CGY","published_at":"2025-03-03T10:04:21.125Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMR2MFP2ERQWT2D85S4MH","published_at":"2025-03-03T10:58:18.32Z","status":"maintenance_in_progress","message_html":"

The maintenance has been completed, we are still churning through the event backlog but expect to be caught up in the next 30-45mins

\n"},{"id":"01K71VMR2MJ71J3NA3JX2801DH","published_at":"2025-03-03T11:04:21.145Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMQ7DFN4BBNKCJVEMJ80M","name":"Posthog Cloud US Maintenance","status":"maintenance_complete","published_at":"2025-03-05T19:35:21.343Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-03-06T09:00:00Z","end_at":"2025-03-06T12:00:00Z"}],"updates":[{"id":"01K71VMQ7DH60JBDXCCD0TDE6P","published_at":"2025-03-05T19:35:21.393Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud US will be undergoing scheduled maintenance. During this time new data and events will be temporarily delayed. No events will be lost

\n"},{"id":"01K71VMQ7D9Y164E2ZZPV15Y05","published_at":"2025-03-06T08:00:30.014Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01K71VMQ7D67VPHA1QC8BX47K7","published_at":"2025-03-06T09:00:21.487Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMQ7DJSQ73NTN5PH9VG20","published_at":"2025-03-06T11:10:48.013Z","status":"maintenance_in_progress","message_html":"

The maintenance is taking longer than expected, we expect ingestion delays to start recovering in the next few minutes

\n"},{"id":"01K71VMQ7DWBC1NMSTHB734727","published_at":"2025-03-06T11:24:48.41Z","status":"maintenance_in_progress","message_html":"

The maintenance has been completed, we are starting to churn through the event backlog and should be fully caught up in 1 or 2 hours

\n"},{"id":"01K71VMQ7D2RMHH8WPZAJW06QR","published_at":"2025-03-06T13:24:06.659Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMPST3MMDR59S5MBVFE85","name":"Posthog Cloud US Maintenance","status":"maintenance_complete","published_at":"2025-03-07T08:18:22.192Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-03-07T09:00:00Z","end_at":"2025-03-07T12:00:00Z"}],"updates":[{"id":"01K71VMPSTCBSPBDQGYHZKSTMK","published_at":"2025-03-07T08:18:22.253Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud US will be undergoing scheduled maintenance. During this time new data and events will be temporarily delayed. No events will be lost

\n"},{"id":"01K71VMPSTCA5YVRSEZ9QZ97P1","published_at":"2025-03-07T09:00:21.241Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMPSTN1G7ZNPPDS19WSZK","published_at":"2025-03-07T10:24:53.906Z","status":"maintenance_in_progress","message_html":"

Main maintenance operations are done, we're waiting that the systems have catched up and will resolve once this is completed.

\n"},{"id":"01K71VMPSTDG02D5ZXEM9SZMNG","published_at":"2025-03-07T11:01:41.399Z","status":"maintenance_complete","message_html":"

All systems have catched up, thank you for your patience!

\n"}]},{"id":"01K71VMN5EGJETND424QVS79QP","name":"Posthog Cloud EU Maintenance","status":"maintenance_complete","published_at":"2025-03-25T09:19:17.296Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-03-25T09:20:00Z","end_at":"2025-03-25T10:20:00Z"}],"updates":[{"id":"01K71VMN5E5YYKJMHT81M7VVQW","published_at":"2025-03-25T09:19:17.344Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud EU is undergoing scheduled maintenance. During this time we'll pause ingestion so events will be delayed. No events will be lost

\n"},{"id":"01K71VMN5EH1Q82N4PE88E2H2X","published_at":"2025-03-25T09:19:28.325Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMN5EN85V9T41CK1M7HA4","published_at":"2025-03-25T09:43:51.427Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMMPRVFHF5V1G8GD48AJJ","name":"Posthog Cloud US Maintenance","status":"maintenance_complete","published_at":"2025-03-31T13:59:56.694Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-04-01T09:00:00Z","end_at":"2025-04-01T11:00:00Z"}],"updates":[{"id":"01K71VMMPRZXA02VYFS063HECP","published_at":"2025-04-01T08:00:56.799Z","status":"maintenance_scheduled","message_html":"

Posthog Cloud US is undergoing scheduled maintenance. During this time new data and events will be temporarily delayed. No events will be lost

\n"},{"id":"01K71VMMPR4PAK74K62T1SKCDM","published_at":"2025-04-01T08:11:20.554Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMMPRPB5X4781RPGJHRR6","published_at":"2025-04-01T09:49:07.844Z","status":"maintenance_in_progress","message_html":"

The maintenance is almost complete, we expect any remaining event lag to be resolved shortly

\n"},{"id":"01K71VMMPRYR8ECQHX7AXSHY33","published_at":"2025-04-01T11:18:59.118Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMKGX900BTJDKHETC9XA5","name":"Posthog Cloud EU Routine Maintenance","status":"maintenance_complete","published_at":"2025-04-10T08:09:05.66Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-04-10T08:10:00Z","end_at":"2025-04-10T09:10:00Z"}],"updates":[{"id":"01K71VMKGXW507TRJBWK5ZWENB","published_at":"2025-04-10T08:09:05.714Z","status":"maintenance_scheduled","message_html":"

We will be undergoing some routine maintenance in EU cloud, we expect up to 15 minutes of ingestion lag during this time

\n"},{"id":"01K71VMKGX1F2JEBRD96JQD7NT","published_at":"2025-04-10T08:10:52.457Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMKGXG6MA3A4HHCDACNAR","published_at":"2025-04-10T08:36:09.533Z","status":"maintenance_in_progress","message_html":"

The maintenance has been completed successfully, we are working through the event backlog and expect to be caught up in the next 10 minutes

\n"},{"id":"01K71VMKGX83PQQFMYV3XKD6FD","published_at":"2025-04-10T08:41:15.958Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMH5ZZBQF6JYZXNRCDRSE","name":"Posthog Cloud EU Routine Maintenance","status":"maintenance_complete","published_at":"2025-04-30T07:52:24.87Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-04-30T08:00:00Z","end_at":"2025-04-30T09:00:00Z"}],"updates":[{"id":"01K71VMH5Z06HGBVFETQGE6DV6","published_at":"2025-04-30T07:52:24.931Z","status":"maintenance_scheduled","message_html":"

We will be undergoing some routine maintenance in EU cloud, we expect up to 15 minutes of ingestion lag during this time

\n"},{"id":"01K71VMH5Z04SNN7DPVH51D60K","published_at":"2025-04-30T08:05:18.159Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMH5ZFV5APDGHBSCVGYJS","published_at":"2025-04-30T08:37:08.194Z","status":"maintenance_in_progress","message_html":"

The maintenance is completed and data processing is almost caught up

\n"},{"id":"01K71VMH5ZY6H1YWTM3JWFB75P","published_at":"2025-04-30T08:47:34.996Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMGX5F6JEY05X1182P4JB","name":"Posthog Cloud US Routine Maintenance","status":"maintenance_complete","published_at":"2025-05-05T09:12:26.282Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-05-06T10:00:00Z","end_at":"2025-05-06T11:00:00Z"}],"updates":[{"id":"01K71VMGX5N75BPBN1GY4YNF1Z","published_at":"2025-05-05T09:12:26.332Z","status":"maintenance_scheduled","message_html":"

We will be undergoing some routine maintenance in US cloud, we expect up to 15 minutes of ingestion lag during this time.

\n"},{"id":"01K71VMGX58B3S6PHZQKGF70V1","published_at":"2025-05-06T08:38:02.248Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMGX5VBBAKZVK5PRYDKKA","published_at":"2025-05-06T09:14:46.39Z","status":"maintenance_in_progress","message_html":"

Maintenance is complete, we are waiting for event processing to completely catch up but most of the ingestion lag is already resolved

\n"},{"id":"01K71VMGX52XTVY8YDSX9C2CH8","published_at":"2025-05-06T14:00:58.298Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMFEGQ9VCW1W5C4Y6JRDP","name":"Posthog Cloud EU Database Maintenance","status":"maintenance_complete","published_at":"2025-05-21T10:44:51.027Z","affected_components":[{"component_id":"01K71VKZT2VTS72819TYJXMP2G","component_name":"App (Web & Desktop)","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-05-21T10:45:00Z","end_at":"2025-05-21T12:15:00Z"},{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-05-21T10:45:00Z","end_at":"2025-05-21T12:15:00Z"},{"component_id":"01K71VKZT2KGM8GT11MP0ZQ0YF","component_name":"REST API Query endpoints","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-05-21T10:45:00Z","end_at":"2025-05-21T12:15:00Z"}],"updates":[{"id":"01K71VMFEGTSJKTYBRQ0MT0561","published_at":"2025-05-21T10:44:51.084Z","status":"maintenance_scheduled","message_html":"

We are performing scheduled maintenance on our EU Cloud Clickhouse database. We don't expect significant disruption but there may be some slow queries or ingestion delays.

\n"},{"id":"01K71VMFEG635RFAEK8B8VA0P9","published_at":"2025-05-21T10:45:05.618Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMFEGNYXEN9NYH8ZQ5KF8","published_at":"2025-05-21T12:42:22.781Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VMBPG6J3E6PVMJN3Z8QAR","name":"Posthog Cloud US Routine Maintenance","status":"maintenance_complete","published_at":"2025-07-09T08:11:45.383Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-07-09T09:00:00Z","end_at":"2025-07-09T11:00:00Z"}],"updates":[{"id":"01K71VMBPGR74HX3ENR3N1DZSM","published_at":"2025-07-09T08:11:45.439Z","status":"maintenance_scheduled","message_html":"

We will be undergoing some routine maintenance in US cloud, there will be some data ingestion delays during this time

\n"},{"id":"01K71VMBPGQ0MSMVTFBRB0VM1V","published_at":"2025-07-09T09:03:10.525Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VMBPGSRK237AX43Y35109","published_at":"2025-07-09T09:34:12.135Z","status":"maintenance_in_progress","message_html":"

Maintenance is complete - we are verifying that the data ingestion lag is completely resolved

\n"},{"id":"01K71VMBPG55NTHFB9AE0YZJ0K","published_at":"2025-07-09T12:13:38.573Z","status":"maintenance_complete","message_html":"

The scheduled maintenance has been completed.

\n"}]},{"id":"01K71VM5H10DCN6EWTCXY8EQ7T","name":"US Cloud: routine maintenance","status":"maintenance_complete","published_at":"2025-09-03T11:51:52.35Z","affected_components":[{"component_id":"01K71VKZT218T5CTTAZ3WXPEBG","component_name":"Event Ingestion Lag","group_name":"US Cloud ๐Ÿ‡บ๐Ÿ‡ธ","start_at":"2025-09-03T12:00:00Z","end_at":"2025-09-03T15:00:00Z"}],"updates":[{"id":"01K71VM5H1JE0H7GRNPRN3W40B","published_at":"2025-09-03T11:51:52.416Z","status":"maintenance_scheduled","message_html":"

We will be undergoing some routine maintenance in US cloud, there will be some data ingestion delays during this time

\n"},{"id":"01K71VM5H1347FGFBCPY9TZ4RT","published_at":"2025-09-03T11:53:34.866Z","status":"maintenance_in_progress","message_html":"

We're starting the maintenance operations in a few minutes...

\n"},{"id":"01K71VM5H14DNHSRH4RRHN7Q2N","published_at":"2025-09-03T12:04:55.467Z","status":"maintenance_in_progress","message_html":"

we observed a minor issue in our data processing, so this maintance will be delayed until this is resolved.

\n"},{"id":"01K71VM5H1C4YDRPQV348Z296D","published_at":"2025-09-03T12:22:59.34Z","status":"maintenance_in_progress","message_html":"

The aforementioned issue has been resolved, we're starting with the maintenance soon.

\n"},{"id":"01K71VM5H1AQTVSP8YA4263GSQ","published_at":"2025-09-03T12:31:32.173Z","status":"maintenance_in_progress","message_html":"

Maintenance operations started, we update soon

\n"},{"id":"01K71VM5H1CECA7QVMFWDGJA5T","published_at":"2025-09-03T12:50:48.319Z","status":"maintenance_in_progress","message_html":"

we completed the main maintenance work now and are monitoring until the data processing lag has returned to normal levels.

\n"},{"id":"01K71VM5H1PXFX7NPKY03YM7V2","published_at":"2025-09-03T13:09:34.8Z","status":"maintenance_complete","message_html":"

Maintenance operations are completed and data processing delays are caught up.

\n

Thank you for your patience and have a great day!

\n"}]},{"id":"01K71VM4PP2YR2S1Y5YF87ZC80","name":"EU Event ingestion maintenance","status":"maintenance_complete","published_at":"2025-09-04T15:06:12.561Z","affected_components":[{"component_id":"01K71VKZT284K465FQFHC8B5CR","component_name":"Event Ingestion Lag","group_name":"EU Cloud ๐Ÿ‡ช๐Ÿ‡บ","start_at":"2025-09-05T09:00:00Z","end_at":"2025-09-05T12:00:00Z"}],"updates":[{"id":"01K71VM4PPBS2VT7N1CNZFMHTZ","published_at":"2025-09-04T15:06:12.62Z","status":"maintenance_scheduled","message_html":"

We will perform a routine maintenance on posthog Cloud EU, which will delay event ingestion and processing.

\n"},{"id":"01K71VM4PPSX6STH44MJERCFAP","published_at":"2025-09-05T08:00:23.038Z","status":"maintenance_scheduled","message_html":"

Maintenance will begin as scheduled in 60 minutes.

\n"},{"id":"01K71VM4PPV0CR3WYZ7P0B70PG","published_at":"2025-09-05T09:00:21.861Z","status":"maintenance_in_progress","message_html":"

Scheduled maintenance is currently in progress. We will provide updates as necessary.

\n"},{"id":"01K71VM4PP8ZR9VJVR3XXRCYE4","published_at":"2025-09-05T09:24:36.263Z","status":"maintenance_in_progress","message_html":"

we're performing last checks before the actual maintenance works start. We will give an update shortly

\n"},{"id":"01K71VM4PPT7ABDJYH8YA5EPMK","published_at":"2025-09-05T09:30:41.525Z","status":"maintenance_in_progress","message_html":"

we're on it now

\n"},{"id":"01K71VM4PP5QY95S3F5C4FHCB3","published_at":"2025-09-05T09:38:27.399Z","status":"maintenance_in_progress","message_html":"

main work is done, the systems start to catch up

\n"},{"id":"01K71VM4PPXXM6JHE9J6ZTQ3GC","published_at":"2025-09-05T09:49:29.151Z","status":"maintenance_in_progress","message_html":"

Systems are catching up and we're monitoring. We should be able to end the maintenance status soon.

\n"},{"id":"01K71VM4PPYT6JREJPX3BM05Z5","published_at":"2025-09-05T10:09:52.605Z","status":"maintenance_complete","message_html":"

And we're done!

\n

Thanks for your patience and have a great weekend.

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