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US website not loading for all visitors

Major Outage
Jun 3, 2026·App (Web & Desktop)

Resolved

The issue has been fixed and no the web app is loading.

Wed, 3 Jun 2026, 18:54 UTC

Monitoring

it appears a deploy caused DB connection issues. a rolling restart of pgbouncer appears to have resolved this for all users

we've re-triggered a deployment to test that this won't re-occur

Wed, 3 Jun 2026, 18:52 UTC

Investigating

We've had reports that not all users can load the posthog app in the US

data ingestion is not affected

we're investigating at the moment

Wed, 3 Jun 2026, 18:44 UTC(9 minutes earlier)